Location: Armidale, NSW
Employment Type: Casual
Hours: Full-time hours, Monday to Friday
Start Date: ASAP
Contract: Until April 2027, with the possibility of extension
We are seeking a friendly and customer-focused MPS Concierge / People Services Assistant to join our team at a university in Armidale.
This is a great opportunity for someone who enjoys helping people and providing welcoming, reliable onsite support. The role is offered on a casual basis with full-time hours. The current contract runs until April 2027, with the possibility of extension depending on operational requirements.
Full training will be provided, so previous experience in a similar role is not essential. You will need to be able to drive to the university site.
The Role
You will provide onsite concierge and people services support, helping staff and visitors with day-to-day requests and ensuring a positive experience at the university.
Key Responsibilities
Welcome and assist staff, students and visitors in a friendly and qualified manner
Respond to enquiries and direct people to the appropriate services or contacts
Provide day-to-day onsite support in line with client requirements and procedures
Assist with print and related services as required
Help keep shared areas and service points organised and presentable
Communicate with the wider EPS team to resolve enquiries and escalate issues
Complete basic administration and reporting
Provide reliable support across the site and adapt to changing priorities
About You
Friendly, approachable and confident communicating with a range of people
Solid customer service and communication skills
Reliable, organised and attentive to detail
Able to work independently and follow procedures
Comfortable learning current systems and tasks
Flexible and willing to help where needed
Previous customer service, concierge or print room experience is an advantage, but not essential
Essential Requirements
Ability to drive to the university site in Armidale
Australian citizenship, permanent residency or unrestricted working rights in Australia
Current Police Check, or willingness to obtain one
Availability to work full time hours, Monday to Friday