Steadfast Solar | PowerHub SA | Fidens
Full-Time | Monday to Friday | 9:00am – 5:30pm
About Us
Steadfast Solar, PowerHub SA and Fidens are three growing South Australian businesses operating from our brand-recent shared headquarters in Regency Park.
About The Role
This is a full-time office-based role working Monday to Friday from our Regency Park headquarters.
You will provide administration support across several departments while also assisting with front-of-house reception duties.
Approximately two days per week, you will work as a co-host of our central reception area, supporting all three businesses operating from the office.
The remaining time will involve a variety of administration, scheduling, customer service and office support responsibilities.
No two days will be exactly the same.
Key Responsibilities
Reception & Front of House
Greeting customers, suppliers and visitors
Answering and directing incoming phone calls
Managing incoming and outgoing mail and deliveries
Maintaining a professional and welcoming reception area
Supporting the shared reception function across multiple businesses
Administration & Customer Service
Responding to customer enquiries by phone and email
Assisting customers with installation and scheduling queries
Following up customers for outstanding information
Updating job information and customer records within our CRM
Processing customer and installation paperwork
Maintaining accurate job records and documentation
Providing general administration support to the solar and electrical teams
Ensuring information is accurately recorded and communicated
Scheduling Coordination
Communicating with customers to arrange suitable solar, battery and electrical installations
Coordinating schedules with electricians and installation teams
Managing the installation calendar and upcoming jobs
Rescheduling jobs when required and keeping customers and electricians informed
Monitoring upcoming installations and identifying issues before they affect the schedule
Ensuring required documentation and approvals are in place prior to installation
Coordinating with the team to ensure appropriate stock and equipment are available before each job
What We're Looking For
We are looking for someone who is organised, confident, dependable and professional.
The successful candidate will ideally:
Have previous administration, scheduling or coordination experience
Be confident communicating with customers, electricians and tradespeople
Be highly organised and able to manage competing priorities
Have excellent attention to detail
Be comfortable working in a fast paced environment where schedules can change
Take ownership and follow tasks through to completion
Be able to work independently and use good judgement
Be confident learning new systems and processes
Communicate professionally and clearly
Be reliable, accountable and have a strong work ethic
Respect and align with our Christian faith and organisational values
Previous experience within solar, electrical, construction, trades or field services would be highly regarded.
Why Join Us?
Full time, Monday to Friday position
Join growing South Australian solar and electrical businesses
Genuine responsibility and ownership of the installation schedule
Opportunity to develop within the solar and renewable energy industry
Career growth as the businesses continue to expand
Competitive salary package based on experience.
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