ANNEES® Vietnamese Iced Coffee is growing fast across Queensland, and we're looking for a Shop Manager to lead our Mackay venue.
This is your shop to run.
You'll set the standard for guest experience, build a team that delivers, own your numbers, and shape the culture from the ground up.
If you're a natural leader who loves a fast pace, thrives on results, and wants to grow with a brand that's going places, this is your next move.
This is a full-time, salaried opportunity, reporting to the Regional Manager.
What's in it for you?
$70,000 - $80,000 + super (based on experience)
Stable, adaptable rostering with shifts between 6:30am and 4:30pm.
No night shifts!
Real room to grow - genuine career development and progression opportunities for leaders who back themselves
Proper training and support to set you up from day one
Free coffee on shift
30% off coffee and A-Merch
Team building and social activities
Mindway Employee Assistance Program: free, confidential support for you and your family whenever you need it.
What you'll do
Run venue operations to hit budgets and KPIs, while delivering a guest-first experience every time
Keep your team in the loop on performance.




Celebrate the wins and tackle the shortfalls head on
Deliver ANNEES® training and coach Shift Leaders and Team Members to grow
Work with the Regional Manager on hiring, onboarding, performance reviews and off-boarding
Own product standards, rostering, timesheets, stock control and daily reconciliation
Bring marketing campaigns and promotions to life in your venue, and resolve guest complaints
Make sure your venue complies with ANNEES® policies and WHS requirements
Champion the ANNEES® brand and culture through how you lead and how you show up
What you'll bring
At least 1 year of experience in a supervisory or management role in café, hospitality or retail
A track record of leading a team to deliver consistent guest experience and operational results
Confidence managing venue budgets, rosters and stock, with a solid understanding of wages percentage, cost of goods sold, and how everyday decisions affect both
Flexibility across 7 days per week, including weekends and public holidays
A willingness to learn and take on training for the role
Ready to own it?
Applications close Friday 13 November ****.
#J-*****-Ljbffr

📌 Shop Manager (North Mackay)
🏢 Annee's Caphe Sua Da
📍 North Mackay