Analyze and document existing business processes (AS-IS), conducting interviews and workshops with HR, Finance, Security, Operations, Localization, IT, and other departments
Identify undocumented workflows, manual tasks, bottlenecks, duplicated efforts, and gaps in information flow
Map business processes, define process owners, stakeholders, inputs and outputs, and dependencies between corporate systems
Design optimized future-state processes (TO-BE), identifying opportunities for standardization, efficiency improvements, and automation
Gather, analyze, document, and align business and functional requirements across multiple stakeholders
Define integration scenarios between Jira and other enterprise systems, including data flows, automated actions, and error handling
Translate business requirements into actionable specifications for the Jira team, contribute to solution discussions, and validate delivered changes against acceptance criteria
Maintain process documentation, workflow maps, and a prioritized backlog of corporate process improvements
Requirements
Experience as a Business Analyst, Business Systems Analyst, or Business Process Analyst on complex internal process automation projects
Strong ability to independently analyze, map, and redesign business processes using AS-IS / TO-BE methodologies
Proven experience gathering and aligning requirements across multiple independent business functions
Understanding of enterprise system integrations, including APIs, event-driven communication, data exchange, and error handling
Ability to define business and functional requirements, integration scenarios,



and clear acceptance criteria
Hands-on experience with Jira and a solid understanding of workflows, automation, and task management
Strong analytical and problem-solving skills, with the ability to bring structure to ambiguity and propose practical solutions
Excellent communication and facilitation skills, including experience navigating complex discussions and building alignment across teams
Experience with Jira Service Management, Jira Data Center, and Atlassian Automation
Involvement in enterprise Jira migrations or business process transformations during new platform implementations
Understanding of HR, Finance, Procurement, Access Management, and Employee Onboarding / Offboarding processes
Experience developing enterprise process catalogs and process documentation standards
The opportunity to work on large-scale products and contribute to their development
A flexible work setting built on autonomy, ownership, and trust, without micromanagement
The option to work fully remotely or from a modern office
Medical insurance coverage in countries where the company operates
An annual $2,000 benefits allowance after the probation period, which can be used for health insurance upgrades, language learning, and sports activities
Partial reimbursement for professional training, courses, and participation in industry conferences
Access to a corporate digital library
Company-funded weekly online sessions with a psychologist
Relocation opportunities to countries where the company has offices, with relocation assistance available after the probation period, subject to approval
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📌 Business Process Analyst It & Data Development (Victoria)
🏢 01.tech
📍 Victoria