Are you looking to break into the call centre industry or gain valuable office-based customer service experience?
If you have a background inHospitalityorRetail, we want to hear from you!
We are currently recruiting enthusiastic, customer-focused individuals for a short-term project runningthrough November.
Located conveniently in the Melbourne CBD, this is an ideal opportunity to transition your face-to-face communication skills into a professional corporate call centre setting.
Position Overview
Contract Duration:1 Month (November)
Location:Melbourne CBD (easily accessible via public transport)
Hours:Full-Time / Casual shifts available (Monday - Friday)
What You'll Do
Handle inbound and/or outbound customer inquiries with professionalism and empathy.
Update customer details and log interaction notes accurately in our system.
Provide high-level service in a fast-paced team environment.
Apply your hospitality or retail experience to deliver a positive, customer-first experience.
What We're Looking For
Experience:Previous retail or hospitality background (baristas, floor staff, retail assistants, waitstaff, receptionists, etc.).
No prior call centre experience required!
Communication Skills:Clear, confident verbal communication and strong active listening skills.
Tech Literacy:Comfortable using computers, navigating multiple software screens, and typing while talking.
Availability:Full availability to commit to the 1-month contract.
Mandatory Requirements
Police Check:Must have (or be willing to undergo) a clean National Police Check.
Political Neutrality:Candidates must maintain strict political neutrality and have no active political affiliations, alignments, or memberships for the duration of this contract.
Work Rights:Full working rights in Australia.
Why Apply?
Foot in the Door:Get your foot in the door with a major client and build valuable industry connections.
Future Opportunities:Potential for further contracts or ongoing opportunities down the track for top performers.
Career Stepping Stone:Gain legitimate corporate call centre experience to boost your resume.
Great Location:Work in a central Melbourne CBD office close to cafes, trains, and trams.
Supportive Environment:On-the-job training and team support provided from Day 1.
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