Join the change.
Electrify your future!
We've been proudly Aussie since ****, always finding recent ways to innovate in energy and essential services.
Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we'd like you to join us.
Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here.
You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning.
Help us create a cleaner energy future, and we'll back you every step of the way as you build your career.
Join the change.
Electrify your future.
About the role Collections Intelligence Lead As Collections Intelligence Manager, you'll play a pivotal role in transforming collections performance through advanced analytics, business intelligence and data-led strategy.
You'll turn complex data into actionable insights that improve debt recovery, customer engagement and payment outcomes, while reducing aged debt,



credit losses and Days Sales Outstanding (DSO).
Through sophisticated segmentation, decisioning, targeted campaigns and test-and-learn approaches, you'll continuously optimise how collections strategies are designed and delivered.
Working closely with Collections Operations, Credit Risk, Customer Experience, Finance, Data exposure to Python, AI/ML and decisioning technologies will be highly regarded.
Proven experience designing and optimising data-led campaigns, using segmentation, experimentation and measurable ROI to improve collections performance, cash flow and customer outcomes.
Strong commercial and strategic judgement, with a track record of translating data and risk insights into practical recommendations that reduce bad debt, protect cash flow and deliver measurable business value.
Influential leadership and stakeholder management skills, with experience leading technical resources and partnering across Data

📌 Collections Intelligence Lead (Melbourne)
🏢 Agl Energy
📍 Melbourne