Student Accommodation | Overnight Shifts | Purpose-Driven Support Role We are currently recruiting Resident Support Officers (RSOs) to work overnight at our new student accommodation site in Canberra .
This is a modern, people-first safety role that focuses on wellbeing, respect, and community support – not enforcement.
You'll play a key role in creating a safe, welcoming residential environment where students feel supported after hours.
If you're looking for a meaningful overnight role where empathy, communication, and presence matter just as much as security capability, this could be the perfect opportunity.
About the Role As a Resident Support Officer, you'll be a calm, approachable, and trusted presence across student residences overnight.
You'll support resident wellbeing, respond to concerns professionally, and contribute to a positive and respectful residential culture.
This role is ideal for: • Security Officers seeking a more people-focused environment • Professionals from healthcare, community services, hospitality, student accommodation, education, or customer service backgrounds - (Must have their SECURITY LICENSE).
Location: Canberra, ACT Employment Type: Permanent Part-Time Shift Timings: Overnight, 8:00 pm – 8:00 am, across 7 nights per week Female applicants are strongly encouraged to apply as part of our commitment to protected, diverse, and inclusive support environments.
What You'll Be Doing Providing after-hours support to residents Responding to wellbeing concerns with empathy and professionalism Conducting regular security patrols and walkthroughs Monitoring access control and shared residential spaces Assisting with resident enquiries and access issues Responding to incidents, emergencies, and first-response situations Identifying hazards and escalating safety concerns Completing incident reports, daily activity reports, and system updates Supporting a respectful,



inclusive residential culture Liaising with property management and emergency services when required Completing shift handovers and maintaining operational accountability Who We're Looking For
1. Experienced Security Officers Looking to transition into a more community-focused, student-facing role.
2. People-Focused Professionals From healthcare, community services, education, youth work, student support, hospitality, or customer service backgrounds who demonstrate maturity, empathy, sound judgement, and strong communication skills (Must have their SECURITY LICENSE).
Essential Requirements Full Australian working rights Current and valid ACT Security Licence Current First Aid and CPR certification Current RSA certification Valid Working With Children Check Availability for overnight shifts Strong communication and interpersonal skills Confidence with reporting and basic IT systems Calm, professional, and approachable manner Pay Rates Weeknights: $***** per hour Saturday: $***** per hour Sunday: $***** per hour Public Holiday: $***** per hour Why Join Constant?
• Make a genuine difference in residents' lives • Supportive, inclusive, people-first environment • Structured training through Constant's LEAD Academy • RSO-specific training and site induction • Employee Assistance Program • Stable and consistent overnight work CONSTANT is an Equal Opportunity Employer We value empathy, inclusion, and cultural diversity.
Applications are encouraged from all backgrounds.
As part of our commitment under the National Higher Education Code to Prevent and Respond to Gender-Based Violence, applicants will be required to complete relevant disclosures to support the safety of those we protect.
Master Licences: NSW ********* | VIC **********S | QLD ******* | ACT ******* | SA ****** | WA SA***** | TAS ***** Apply Now If you're ready to bring your security experience - or your people skills - into a role where you can make a difference every shift, we'd love to hear from you.

📌 Resident Support Officer - Security, Safety & Welfare (Australia)
🏢 Constant Security
📍 Australia