Love helping people?
Turn conversations into great customer experiences!
Join Stratco's Customer Service team and become the first point of contact for customers across Australia.
In our close-knit team, you'll help customers find solutions, answer enquiries, and ensure every interaction reflects the service excellence we're known for.
If you're positive, motivated, and enjoy connecting with people, this could be your perfect next move.
This position is a full-time role , including weekend work across a rotating roster.
Our customer service team is a busy hive of activity and a main point of contact for our customers, so the right candidate for this role will thrive in a fast-paced environment and enjoy providing support and solutions.
ABOUT STRATCO Stratco is an Australian-owned innovator, manufacturer and marketer of quality building and renovation solutions.
With sophisticated manufacturing facilities, retail stores, and qualified trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.




RESPONSIBILITIES Training will be provided to ensure your success in the role!
Duties will include: Providing exceptional customer service via phone and email Taking sales orders and accurately entering customer orders Regular communication and interaction with other Stratco team members including store managers Liaising with manufacturing, retail and dispatch teams on product assembly and delivery Reporting of customer service related activities to Customer Relations Manager Participate in regular product and sales training ABOUT YOU Previous experience in customer service or internal sales Strong customer focus with an eye for detail and a sense of urgency to achieve results Highly developed interpersonal and communication skills Ability to multi-task and work in a fast-paced environment Previous experience in a busy call centre would be very favourably looked upon Excellent data entry skills Flexibility to work alternate weekends (Saturdays/Sundays) Life at Stratco includes Holistic Wellness

📌 Customer Service Consultant (Adelaide)
🏢 Stratco
📍 Adelaide