Position: Store Manager Position Type: Full Time Salary: $75,000 - $85,000 p/a plus Super Employer Name: Quan Vy Fnb Pty.
Ltd.
A.B.N. ************** Job Location: Shop ****** Molly Morgan Dr, East Maitland, NSW, ****, AUSTRALIA Advertising Period: 28 days - 4 Nov ****** Dec **** Summary Our client operates a Vietnamese food retail outlet located within Stockland Green Hills Shopping Centre in East Maitland, NSW.
The business provides freshly prepared Vietnamese-inspired meals, including bánh mì, rice paper rolls, noodle salads and other popular dishes, catering to customers seeking convenient dining options.
The business is seeking an experienced Store Manager to oversee daily operations, supervise staff, manage stock and inventory, maintain service standards and support the outlet's ongoing operational performance.
The typical job responsibilities will include, but are not limited to the following: • Oversee and manage all aspects of the store's daily operations to ensure smooth and efficient functioning.
• Lead, select, train, and motivate the team to deliver exceptional customer service and maintain high operational standards.
• Foster a customer-centric environment and ensure that customers have a positive purchasing experience, addressing any feedback or concerns promptly and professionally.
• Monitor and manage the store's financial performance, including sales, labour, COGS and profitability.
Implement strategies to achieve sales targets and control costs effectively.
• Create and maintain Team Member rosters, taking into account labour requirements and peak business hours, to ensure adequate coverage while optimising efficiency.




• Enforce strict adherence to Roll'd standards for food quality, taste, and presentation, ensuring consistency in all food items served.
• Oversee the implementation of food safety protocols, hygiene practices, and sanitation procedures to ensure a safe and clean dining environment.
• Manage inventory, including ordering stock, monitoring stock levels, and minimising waste to control expenses effectively.
• Ensure the store complies with all Roll'd policies, legal regulations, health and safety standards, and employment laws.
• Plan and execute marketing campaigns, promotions, and special offers to attract new customers and increase repeat business.
• Provide ongoing training and development opportunities for Team Members to enhance their skills, product knowledge, and performance.
• Conduct regular performance evaluations for employees, providing feedback and coaching to improve their performance and productivity, and develop career pathways.
• Oversee maintenance and servicing of kitchen equipment, ensuring it operates efficiently and safely.
• Manage relationships with suppliers to ensure the best quality products and timely deliveries.
• Develop and manage the restaurant's budget, allocating resources appropriately and tracking expenses to achieve financial objectives.




• Engage with the local community through outreach programmes, sponsorships, and events to enhance the store's awareness, visibility, and reputation.
• Provide regular reports to higher management on restaurant performance, challenges, and opportunities.
• Be prepared to handle emergencies, accidents, or unexpected situations, taking appropriate actions to minimise disruptions and ensure the safety of customers and team members.
Applicants must meet the following minimum requirements to be considered for the role: • An AQF Diploma.
• A minimum of 3 years' experience in a similar role.
Essential Skills • Strong leadership and team management skills, with the ability to supervise, motivate, and develop employees effectively.
• Excellent organisational and time management skills to oversee daily store operations and ensure productive workflows.
• Strong communication and interpersonal skills to effectively interact with employees, customers, suppliers, and other stakeholders.
• Ability to take ownership of store operations, make informed decisions, and be accountable for business performance and results.
• Strong customer service skills, with the ability to maintain high service standards and resolve customer complaints professionally.
• Ability to manage inventory, monitor stock levels, coordinate ordering, and minimise stock losses and wastage.
Due to the volume of applicants, only those meeting the minimum standards will be considered and only successful applicants will be contacted.
Thank you for your interest in the role.

📌 Store Manager (New South Wales)
🏢 Quan Vy FNB
📍 New South Wales