04 Nov
|
Clutch Racing
|
Gold Coast
04 Nov
Clutch Racing
Gold Coast
Play a key role in the day-to-day operation of Clutch Racing.
As Assistant Team Principal, you'll work closely with the Team Principal to ensure the venue runs smoothly, the team is supported, and every guest has a high-quality experience from start to finish.
You'll lead shifts on the floor, coordinate staff, and maintain high standards across service, operations, and overall presentation.
This is a hands-on role where you'll be actively involved in the hospitality side of the business — supporting the team, managing the flow of service, and ensuring the venue runs seamlessly during both regular trade and events.
You'll be a key point of leadership for the crew, helping to drive consistency, energy, and performance across every shift.
From managing busy periods to supporting team development, you'll play an important role in delivering an experience that keeps guests coming back.
This is more than just a supervisory role.
It's an opportunity to be part of building and leading a team from the ground up, helping shape the culture of the venue and contributing to the success of a unique, motorsport-driven experience.
What you'll do
Support the day-to-day operation of the venue and assist in leading shifts on the floor
Assist with coordinating the team during service to ensure smooth and efficient operations
Support the delivery of high standards across customer service, food and beverage, and overall presentation
Assist team members on shift and help maintain a consistent, high-quality guest experience
Support staff supervision, onboarding, and day-to-day team management
Assist in managing the flow of service, including bookings, walk-ins, and simulator sessions
Work closely with the Team Principal to support operational consistency and performance
Step in where needed during busy periods,
including service, bar, and general floor support
Support the delivery of events and group bookings from a service and operations perspective
Assist in maintaining and managing hospitality systems, including booking platforms, POS, and inventory systems
Help monitor stock levels and support inventory control processes
Support ongoing improvements to processes, efficiency, and customer experience
Contribute to building a positive team culture and high-energy setting
What you need
Strong customer service skills and a genuine focus on delivering a great guest experience
Previous hospitality experience in a fast-paced environment
Confidence supporting a team and assisting with shift coordination
Good communication skills and ability to work closely with both team members and management
Ability to stay organised and manage multiple priorities during busy periods
Attention to detail across service, presentation, and operations
Reliable, punctual, and able to take initiative when needed
Willingness to be hands-on across all areas of the venue
Basic understanding of hospitality systems such as POS, bookings, and inventory (or willingness to learn)
Strong work ethic and a positive, team-first attitude
Current RSA
Availability to work evenings and weekends
Good to have
Experience in a supervisory or team leader role within hospitality
Experience assisting with rostering, shift planning, or team coordination
Familiarity with POS systems, booking platforms, and inventory management
Experience working in high-volume or fast-paced venues
Experience supporting events, functions, or group bookings
Confidence handling customer issues or resolving complaints
Barista or cocktail experience
Interest or experience in motorsport, entertainment, or experiential venues
#J-*****-Ljbffr
📌 Assistant Team Principal (Gold Coast)
🏢 Clutch Racing
📍 Gold Coast