Australia's largest public museum organisation is seeking two Business Analysts at Museums Victoria for full-time, fixed-term positions of 12 months.

ABOUT MUSEUMS VICTORIA:

Museums Victoria is Australia's most visited museum organisation, stewarding world-class collections and experiences across Melbourne Museum, Bunjilaka Aboriginal Cultural Centre, Scienceworks, Immigration Museum, the UNESCO World Heritage-listed Royal Exhibition Building and IMAX Melbourne. Our mission connects people with trusted knowledge through research, exhibitions and programs onsite and online.

ABOUT THE POSITION:

The Business Analyst partners with stakeholders across Museums Victoria to shape and deliver strategic projects by translating business needs into clear requirements, improved processes and measurable outcomes. Working within the Project Management Office, the role is responsible for business requirements elicitation and analysis across the project lifecycle, ensuring solutions are aligned with organisational needs, project objectives and governance requirements.

We have two Business Analyst positions available. Depending on organisational priorities, the Business Analysts could be assigned to projects including digital programs, core system implementations and customer journey mapping. Examples include integrating our People & Culture workforce systems (payroll, rostering, eLearning and occupational health and safety) or mapping the end-to-end customer and membership lifecycle across our sites and divisions to establish a single source of truth for customer and member data.

Some of the key duties include:

- Facilitate discovery workshops and stakeholder interviews to identify business needs, strategic priorities, success measures and constraints, translating these into clear functional and non-functional requirements.
- Analyse current-state processes, identify pain points and opportunities for improvement,



and conduct gap and business impact analysis to support future-state solutions.
- Develop and maintain business analysis artefacts including business requirements documents (BRDs), user stories, acceptance criteria, process maps, workflow diagrams and data dictionaries.
- Support PMO governance activities including project roadmaps, risk registers, RACI matrices, reporting and decision-making through evidence-based analysis and recommendations.
- Coordinate and participate in System Integration Testing (SIT), User Acceptance Testing (UAT) and regression testing, and support organisational change activities through change impact and readiness assessments.

The successful applicant will have:

- Demonstrated experience delivering end-to-end business analysis across the project lifecycle, including requirements elicitation, process mapping and validation.
- Strong analytical and problem-solving skills, with the ability to assess options and provide transparent, evidence-based recommendations.
- Proven ability to build and maintain effective relationships with business and technical stakeholders.
- Excellent written and verbal communication skills, including the ability to tailor messages to different audiences.
- Demonstrated ability to produce high-quality business analysis artefacts and utilise business analysis and process mapping tools such as Visio, Jira and Azure DevOps.

OTHER INFORMATION

This is a Fixed-Term, Full-time position for 12 months. The salary on offer is VPS Grade 5.1 - base of grade $116,413 plus superannuation.





The successful applicant will be required to undergo a National Police Records Check and a Working with Children Check and be assessed as suitable.

OUR COMMITMENT

Museums Victoria is strongly committed to the safety and wellbeing of all children and young people. We create and maintain a child safe env ironment and have zero tolerance for child abuse.

Museums Victoria is an equal opportunity employer. We welcome and celebrate all communities. Museums Victoria is committed to building a diverse and inclusive workplace where everyone feels they belong. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and people of all ages, gender identities and sexual orientations.

We are committed to an accessible and inclusive recruitment process. If you require adjustments or support to participate, please contact the person listed as the contact for this job ad.

HOW TO APPLY?

To view the position description, visit Careers - Museums Victoria. From our Current Vacancies page, select “All Jobs” and click on the link for this job's listing.

To apply, please click “Apply for this Job” at the bottom of the job listing page.

For more information about this position, please contact David Larsen at *******@museum.vic.gov.au

Please submit the following two documents with your application:

- Your Resume
- A cover letter addressing the following Key Selection Criteria:

1. Demonstrated experience delivering end-to-end business analysis across the project lifecycle, including requirements elicitation, process mapping and validation.
2. Strong analytical and problem-solving skills, with the ability to assess options and provide clear, evidence-based recommendations.
3. Proven ability to build and maintain effective relationships with business and technical stakeholders.

APPLICATIONS CLOSE: 20 November 2026 (11.59pm)

📌 Business Analyst (Melbourne)
🏢 Museums Victoria
📍 Melbourne