Role Title: Industrial Relations Implementation Lead - Medical Rostering System

Classification: ASO8

Pay Rate: $85.00 - $92.00 per hour

Reports To: Senior Project Manager, Medical Rostering System

Location: South Australia

Role Purpose

The Industrial Relations Implementation Lead leads and coordinates the industrial relations workstream for the implementation of a Software-as-a-Service (SaaS) Medical Rostering System. The role provides high-level industrial relations advice, strategic direction, and assurance to ensure that system configuration, business processes, and deployment arrangements align with authorized interpretations of Enterprise Agreements, Awards, rostering policies, and statutory industrial entitlements.

Key Responsibilities
1. Industrial Relations Implementation Leadership

- Lead the industrial relations workstream across the full project lifecycle, covering system design, rule configuration, testing, pilots, statewide phased rollout, and transition to business-as-usual (BAU).

- Formulate and maintain the IR implementation roadmap, consultation strategies, decision gates, and risk mitigations aligned with project schedules and governance frameworks.

- Distinguish between mandatory industrial entitlements, operational policies, local practices, and system-configurable workflows, escalating contested interpretations to designated decision-makers.

- Prepare executive-level briefings, recommendations, and decision papers for the Project Director, Project Control Group, and Steering Committees.

2. EA and Award Interpretation & Business-Rule Configuration

- Direct the translation of complex Enterprise Agreements, Awards,



and relevant industrial instruments into a validated Medical Rostering System business-rules library.

- Facilitate cross-functional workshops with workforce, clinical administration, rostering, and payroll subject matter experts to confirm business rules and manage approved local variations.

- Maintain auditable, end-to-end traceability of all configured rules, exceptions, and limitations directly back to source industrial clauses.

3. Testing, Payroll Interface & Compliance Assurance

- Define IR criteria for test scenarios, UAT, regression cycles, pilot evaluations, and post-go-live validation.

- Collaborate with Shared Services payroll teams to validate CHRIS21 file-based interface outcomes, data mappings, parallel payroll runs, pay reconciliation tolerances, and exception handling.

- Review testing defects and system constraints carrying industrial impact, ensuring adequate remediation or formal risk acceptance prior to go-live milestones.

4. Union Consultation & Industrial Relations Engagement

- Lead formal consultation and ongoing engagement with SASMOA (South Australian Salaried Medical Officers Association) and other relevant employee associations.

- Maintain transparency regarding system configuration, shift patterns, roster fairness, Medical Officer cohort impacts, timesheets,



and deployment milestones.

- Draft official consultation briefings, manage the union commitments and issues log, and escalate sensitive matters to senior leadership.

Role Requirements & Qualifications
Essential Experience & Skills

- Senior Industrial Relations Expertise: Proven track record in senior IR/ER leadership roles within complex, highly regulated, or public sector environments.

- Industrial Instrument Analysis: Advanced capability to interpret and operationalize complex Enterprise Agreements, Awards, and employment legislation into exact digital system rules.

- Medical / Workforce Operations: Working knowledge of provisions covering hours of work, overtime, fatigue risk, recall/on-call, shift allowances, and leave management.

- Union Consultation & Negotiation: Demonstrated success leading formal consultations and negotiations with trade unions (particularly clinical/medical associations) and resolving complex workforce disputes.

- Systems & Digital Implementation: Experience collaborating on large-scale enterprise software or workforce management implementations alongside technical teams, vendors, and payroll specialists.

- Influencing & Stakeholder Management: Exceptional interpersonal and negotiation skills to influence senior medical leaders, executives, and technical specialists without direct line authority.

How to Apply

Interested candidates should submit an updated CV.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

📌 Industrial Relations Implementation Lead (Adelaide)
🏢 Randstad
📍 Adelaide