Work Flexibility: Hybrid or OnsiteAt Stryker, we're passionate about making healthcare better.
As a Customer Care Representative, you'll play an important role in supporting our hospital customers and internal teams, helping solve problems and ensuring healthcare professionals get the support they need when it matters most.This is a fast-paced role that combines customer service, problem-solving and relationship building.
You'll work closely with customers, Sales and teams across Stryker to understand what's happening, work through challenges and find the best solution.We're looking for someone who is switched on, ambitious and genuinely cares about the impact their work has on customers and patients.What You'll DoBe a key point of contact for our customers and internal teamsManage customer enquiries and provide timely, helpful supportUnderstand customer problems and work with others to find the right solutionTake ownership of enquiries and see them through to resolutionSupport complex requests, escalations and customer issuesBuild strong relationships with customers and teams across StrykerManage multiple requests and competing prioritiesLook for ways to improve processes and create a better customer experienceWhat You'll BringYou're switched on, curious and quick to learnYou're ambitious and want to grow and develop your careerYou genuinely care about customers,



patients and the impact of the work you doYou're a natural problem solver who takes the time to understand what's happeningYou enjoy working through problems with others and bringing the right people together to find a solutionYou're organised and comfortable managing multiple prioritiesYou're a solid communicator who builds relationships easilyYou take ownership, follow things through and genuinely want to helpFull working rights in AustraliaAre you a new graduate or looking to change industries?
That's absolutely okay.
We're looking for great people with the right attitude, ambition and customer mindset.
If you're switched on, love solving problems and want to build a career where the work you do ultimately contributes to better patient outcomes, we'd love to hear from you.Why Join Stryker?
Learn the medical technology industry from the ground upBuild a career with one of the world's leading medical technology companiesWork alongside people who genuinely care about customers and patientsVolunteer days, wellbeing days and market-leading parental leaveCareer development opportunities across a global organisationBe part of a business focused on making healthcare betterInterested?
As part of your application, please include a short paragraph at the top of your CV answering:Why do you want to work for Stryker, and what interests you about a career in healthcare and medical technology?
Travel Percentage: None

📌 Customer Service Representative (Sydney)
🏢 Stryker
📍 Sydney