The Wolf Windsor is looking for an experienced Duty Manager to join the team.
We are a fast paced and exciting venue which spans from a casual locals pub, to a busy and thriving nightclub open late on the weekends.
There is a place among a strong team, a great salary, and career development on offer for the right candidate.
About the role
The successful operation of the business by ensuring a high level of staff performance, focusing on guest experience. Provide leadership to the team and drive the venue's performance by taking ownership and accountability across the business. Performance includes both financial success and guest experience.
Key responsibilities
Ensure all venue training is applied
Promote teamwork and quality service through regular communication and coordination
Ensure all staff are inducted correctly and have received training
Work effectively with staff to ensure the delivery of exceptional service
Maintain solid communication practices with the bar and kitchen team to ensure high quality of service
Ensure safe work practises are always adhered to
Ensure staff scheduling is adhered to and fits within operational guidelines
Follow stock control procedures
Drive promotions that deliver great experiences for guests and ensure repeat business
Follow end of night procedures and safely cash up and secure the venue
About you
Fluent in English, verbal and written
Must obtain certifications or permits as required by local governmental agencies
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