About Us

Women’s Legal Service Tasmania (WLST) is more than a statewide community legal service; we are a lifeline for women across Tasmania, offering comprehensive legal advice, together with an integrated practice of in-house financial counselling and social work services. Our legal services span a dedicated telephone advice line, face-to-face appointments, community legal education, outreach, law reform submissions, and referrals to crucial support services. As an integrated practice, our clients are also supported by in-house financial counselling and social work services. With offices in Hobart, Launceston, and Burnie, WLST is funded by the Commonwealth Attorney-General’s Department, recognising that in addition to the general legal problems that can affect everyone, there are some areas of law in which a woman’s experience is different – as a victim of a crime, as a primary carer of children, or through discrimination or lack of equal opportunity in employment or business.

Our focus is on assisting vulnerable women who have encountered family violence, sexual abuse, or discrimination. We create a supportive work environment to maintain our staff's resilience, attuned to the diverse needs of women from various backgrounds.

About the Role

The role provides day-to-day leadership to administration and intake staff, supporting effective workflows, workload allocation, staff induction and development, and the delivery of accessible, respectful and client-centred services. The Team Leader will also participate in intake as required and assist with identifying and responding to emerging service pressures and opportunities to improve processes and the client experience.

The Team Leader oversees the day-to-day operation and maintenance of WLST’s offices, vehicles, equipment and other physical assets, ensuring workplaces are safe, functional, accessible, secure and fit for purpose. This includes coordinating maintenance, contractors and service providers, supporting workplace health and safety and emergency preparedness, assisting with maintaining relevant records and compliance documentation, and monitoring facilities-related expenditure.

Regular intrastate travel will be required to visit and support WLST’s three office locations.

What You'll Be Doing

- Provide day-to-day supervision, guidance and support to members of the administration team, including assistance with administrative processes, intake procedures, systems and day-to-day problem solving.





- Coordinate the day-to-day allocation and distribution of administration and intake work to ensure workloads are managed effectively and service needs are met, supporting a positive, respectful and cooperative team culture.

- Assist with monitoring intake demand, workflows and emerging service pressures, and identify opportunities to improve intake processes and the client experience.

- Participate in the client intake function as required to support the team and respond to service demand, in accordance with organisational procedures.

- Coordinate the day-to-day operation and maintenance of WLST's three office locations, ensuring facilities are safe, functional, well-maintained and fit for purpose.

- Assist with maintaining and updating WHS policies, procedures and documentation, and support staff awareness and training on safety protocols.

- Coordinate incident reporting and assist with investigation and follow-up actions in collaboration with the Operations Manager.

- Develop and maintain effective relationships with contractors, service providers, landlords and suppliers to support high-quality and cost-effective service delivery.

What We're Looking For

- Demonstrated experience in administration, team coordination, facilities or a related operational role, with the ability to organise and coordinate day-to-day work effectively.

- Relevant qualification in business administration, business management, leadership and management, or a related discipline (Certificate IV level or above), or an equivalent combination of relevant qualifications, training and experience.

- Demonstrated ability to provide day-to-day guidance and support to team members, allocate work, assist with induction and training, and contribute to a positive and collaborative team environment.

- Well-developed organisational, communication and problem-solving skills, with the ability to prioritise competing demands and work effectively with staff, contractors, landlords, suppliers and other stakeholders.

- Demonstrated ability to coordinate and oversee office facilities and assets across multiple locations, including building maintenance, repairs, security, vehicle management,



contractor and service provider relationships, and responding to unexpected facilities issues and operational disruptions. An understanding of workplace health and safety and the importance maintaining safe, accessible and secure workplaces

What We Offer

At Women's Legal Service Tasmania, we are committed to providing a supportive and rewarding work environment. As the Administration and Facilities Team Leader, you will have the opportunity to make a real difference in the lives of women in our local community.

Extra Leave: Enjoy an additional week of annual leave (pro rata) to support your wellbeing, with 17.5% leave loading.

Parental Leave: 12 weeks of paid parental leave (pro rata) for employees with a minimum of 12 months’ service.

Salary Packaging: Generous not-for-profit salary packaging and a Meal & Entertainment Card of up to $18,540 annually through Eziway, increasing your disposable income.

Wellbeing Support: Employee health and wellbeing support, flexible working practices, and bi-monthly professional supervision/counselling sessions through Relationships Australia.

Professional Development: Opportunities for conferences, events, and a dedicated training budget for your professional growth.

Apply Now

To apply, please copy and paste the following link into your browser:

https://www.womenslegaltas.org.au/careers and download a copy of the Administration and Facilities Team Leader Position Description (which includes the Selection Criteria to be addressed in an application). When you're ready to apply, email through a current resume and a statement addressing the selection criteria to ••••@womenslegaltas.org.au

Please note that applicants must address the selection criteria to be considered for the position.

Applications close COB Friday 27th November 2026

If you have any queries about the position, please reach out to our friendly team via our careers email and we’ll get back to you as soon as possible.

Don’t miss out on this opportunity to make a difference – get in touch with us today!

Women’s Legal Service Tasmania advertises all positions relying on a special measure exception permitted by the Anti-Discrimination Act. This measure supports the delivery of services to women, and accordingly this position is open to women applicants only.

Women's Legal Service Tasmania is committed to protecting children/young and vulnerable people from harm and require completion of screening checks prior to finalising employment.

📌 Administration and Facilities Team Leader (Hobart)
🏢 Womens Legal Service Tasmania
📍 Hobart