Full-time I Work From Home and Field Based.
Salary: $62,000 + Superannuation
Benefits: $12,000 Car Allowance, Fuel Card & $1,000 Annual Phone and Laptop Allowance

About The MotorCare Group

The MotorCare Group is a national automotive services business supporting customers throughout Australia.

We are seeking a reliable, organised and personable Field Customer Liaison to support our customer network across NSW and the ACT.

This role combines working from home with regular travel to customer locations and is ideal for someone who enjoys being on the road, meeting people, and providing support while working independently.

About the Role

Reporting to the Director, you will maintain regular contact with customers, provide practical support and help ensure they have the marketing materials and information they need.

You will gather customer feedback, complete visit reports and coordinate follow-up activities with the wider team.

Regular travel throughout NSW and the ACT using your own vehicle is an essential part of this role.

Key Responsibilities

- Plan and complete customer visits in consultation with the Director.

- Build and maintain positive customer relationships through regular phone calls, video calls and face-to-face meetings.

- Distribute brochures, promotional materials and other marketing resources.

- Gather customer feedback and share relevant information with management.

- Complete visit reports and maintain accurate customer records and schedules.

- Assist with customer enquiries and follow-up activities.





- Refer customer concerns and requests to the appropriate team members.

- Support company initiatives and promotional campaigns.

About You

You are organised, approachable and comfortable managing your day independently. You enjoy meeting people and reliably follow through on customer requests and administrative tasks.

You will bring:

- Experience in customer service, administration, coordination, field support or a similar role.

- Strong communication and relationship-building skills.

- Good organisation, time management and attention to detail.

- A reliable, qualified approach.

- Sound computer skills, including Microsoft Office.

- A willingness and ability to travel throughout NSW and the ACT.

- A current Australian driver's licence.

Automotive industry experience is advantageous but not essential. Full training will be provided.

What We Offer

- A full-time position with home-based work and regular field travel.

- A salary of $62,000 plus superannuation.

- A $12,000 annual car allowance.

- A fuel card.

- A $1,000 annual phone and laptop allowance.

- Full training and ongoing support.

- Autonomy in managing your day and customer visit schedule.

- The opportunity to join a growing national business.

Apply Now

If you enjoy building customer relationships, working independently and travelling, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your experience and suitability for the role.

For enquiries, please contact Hannah Quigley on 04•• ••• 813.

📌 Field Customer Liaison (Sydney)
🏢 The Motor Care Group
📍 Sydney