Bookings & Administration Officer – Build a Career, Not Just Fill a Position

No Hassalls Pty Ltd | Darwin, NT | Full Time

There are plenty of administration jobs out there.

Answering phones, booking appointments, responding to emails and keeping things organised. You've probably done it all before.

We're offering something different.

More opportunity to learn. More responsibility. More trust in your abilities. And the chance to become an important part of a business that's growing.

At No Hassalls, we're not looking for someone who just wants to turn up, answer the phones and go home.

We're looking for someone who wants to grow with us!

Where could this role take you?

You might join us as a Bookings & Administration Officer, but that doesn't mean your development has to stop there.

As our business grows, so do the opportunities to expand your knowledge and responsibilities across:

- Business Administration & Operations

- Accounting & Finance

- Sales & Business Development

- Customer Relations & Service Management

- Project Coordination & Management

- Purchasing & Procurement

- Marketing & Business Development

- Team Leadership & Management

You don't need to know everything from day one.

We want to discover what you're good at, what interests you and where you'd like to develop.

We're building a business people want to be part of.

A good workplace is about more than just getting through a daily task list.

Of course, we need to be organised, productive and deliver great customer service. We're a business.

But communication, teamwork, initiative, career development and taking ownership matter just as much.

We want our team to feel comfortable asking questions,



sharing ideas and finding better ways of doing things.

If you have ideas, we want to hear them. If you want to learn, we want to support you. And if you take pride in your work, we want that effort to be recognised.

What does the role involve?

You'll be an important part of keeping our electrical, air-conditioning and solar operations running smoothly.

Your day-to-day responsibilities will include:

- Managing customer enquiries, phone calls and emails

- Coordinating technician bookings and schedules

- Creating accurate job cards and maintaining customer records

- Following up on enquiries, quotes and outstanding tasks

- Communicating with customers, technicians and management

- Supporting stock control, purchasing and general administration

It's a busy, varied role where no two days are quite the same.

You'll have responsibilities to take ownership of, but you won't be expected to figure everything out on your own.

Who we're looking for

The person matters more to us than having the perfect résumé.

We're looking for someone who:

- Takes pride in doing things properly

- Is organised and pays attention to detail

- Communicates well with customers and teammates

- Takes ownership and follows things through

- Doesn't walk past a problem because "it's not my job"





- Is willing to learn and comfortable asking questions

- Can accept feedback and use it to improve

- Brings ideas and solutions to the table

- Enjoys helping others and being part of a team

- Wants to develop professionally

Experience in administration, customer service or scheduling is great, particularly within a trade-based business.

But attitude, initiative and willingness to learn are what really matter to us.

What can you expect from us?

We're not going to promise that every day will be easy or that things won't get busy.

There will be challenges, changing priorities and days where everyone needs to pull together.

But we're committed to building a workplace where people have the support, guidance and opportunity to succeed.

That means working towards:

- Clear expectations and responsibilities

- Training and opportunities to develop

- Open communication and approachable management

- Trust and ownership in your work

- Recognition for effort and contribution

- A team that supports each other

- Opportunities to grow alongside the business

We don't expect perfection. We value people who care, communicate and want to keep improving.

Sound like the kind of opportunity you're looking for?

If you're looking for more than just another administration job, we'd love to hear from you.

We're looking for someone who wants to build their skills, contribute to a growing business and become a valued part of the No Hassalls team.

Send us your résumé and a short introduction telling us a little about yourself, what you're looking for in your next role and why you'd like to join our team.

📌 Bookings & Administration Officer (Yarrawonga)
🏢 No Hassalls
📍 Yarrawonga