Toowoomba Grammar School | Toowoomba
Closing date: 18/11/2026
Customer Service Officer
Term Time, Part time opportunity
Term 1, **** commencement
Excellent facilities and conditions
Toowoomba Grammar School is looking for a friendly, organised
and service-focused Customer Service Officer to join our Senior
School team.
This diverse role is central to the smooth operation
of Student Services, providing reception and administrative support
while assisting students, staff, families and visitors throughout
the School day.
About Toowoomba Grammar School
Toowoomba Grammar School was founded in **** and is a member
school of the Great Public Schools Association of Queensland
(GPS).
It is an independent non-denominational day and
boarding school for boys with a total enrolment of 1,100 from
Preparatory to Year 12.
There are approximately 300 boarders
in the School coming predominantly from throughout Queensland,
Northern New South Wales and the Northern Territory.
The
School's campus covers 20.5 hectares and is located one kilometre
from the centre of Toowoomba.
It is our vision that our boys will graduate from TGS with the
skills to be independent, well-balanced, and successful in
life.
That they are boys of good character who respond well
to challenges and achieve life-long wellbeing.
About the Position
As a key point of contact for students, families, staff and
visitors, the role provides professional and welcoming front-line
service while supporting student attendance and records, reception
and visitor management, internal communications, travel and vehicle
coordination, and the administration of School events and
activities.
This varied and fast-paced position is well suited to an
organised, proactive and service-focused professional who enjoys
working with people, can confidently manage competing priorities
and takes pride in providing accurate, efficient and responsive
administrative support.
This is a part-time, term-time position working one day (7.6
hours) per week, on a day mutually agreed.
The role also offers the




prospect to work additional hours throughout the year to provide
coverage during periods of staff leave.
Selection Criteria:
You will be able to demonstrate your ability and commitment
to:
Delivering high-quality customer service and building
positive relationships with students, parents, staff and other
stakeholders.
Communicating confidently, professionally and effectively,
both verbally and in writing.
Providing accurate, efficient and highly organised
administrative support in a busy workplace.
Managing competing priorities, multiple tasks and deadlines
with a high level of attention to detail.
Using Microsoft 365, OneNote, Microsoft Teams and other
digital applications confidently, with the ability to quickly
learn new systems and School software.
Managing sensitive information with discretion,
professionalism and a high degree of confidentiality.
Working independently and proactively, while also
collaborating positively as part of a team.
For a full Position Description please refer to the attachment
below.
How to apply:
All applications are to be submitted via TGS's online Careers
Portal and include:
a cover letter addressed to the Headmaster addressing the
vacancy being applied for;
a resume;
the names and contact details of three confidential
referees.
Enquiries should be directed to the Student Services
Coordinator, Beau Weedon on ************ or email
******
Applications close on 18 November ****
.
Please note the advertising closing date is indicative only
and TGS reserves the right to close the advertisement before this
date is reached.
Therefore, you are encouraged to submit your
application as soon as possible.
We do not welcome




interest from recruitment agencies at this
time.
Applicants must possess the legal right to live
and work in Australia to be considered for this position.
Student Protection at Toowoomba Grammar
School
Our school is committed to safeguarding and promoting the
welfare of all the students in our care and expects all applicants
to share this commitment.
At TGS, staff are committed to
providing environments where children and young people receive the
highest standard of care, where their rights are supported, and
they can thrive and be fruitful.
Staff at TGS understand the Child
Safe Standards and how the school promotes the development of a
strong, child-centred culture that prioritise safety, cultural
responsiveness, and wellbeing for all children and young
people.
TGS places emphasis on genuine engagement with children and
young people, create conditions that reduce the likelihood of harm
to children and young people, create conditions that increase the
likelihood of identifying harm, and respond to any concerns,
disclosures, allegations or suspicions of any person, including
employees.
Committed to the provision of a safe and supportive living and
learning environment for all students, staff must:
Understand and adhere to all obligations relating to the
protection of children and young people as outlined in our
policies and procedures
Attend or complete all student protection mandatory
training annually and any other professional learning events as
required by the School
Support and engage with all student protection initiatives
and programs across the School.
All School staff, unless otherwise eligible for an exemption,
must possess a current Positive Notice or "Blue Card" issued under
the
Working with Children Check Act ****
(Qld)
before commencing employment with the School.
Volunteer Blue Cards are required to be transferred to Paid
Employment cards.
Attachments:
-
PD - Student Services - Customer Service Officer v1.pdf
-
TGS Privacy Policy V12.pdf

📌 Customer Service Officer (Toowoomba)
🏢 Toowoomba Grammar School
📍 Toowoomba