Customer Service Officer
Immediate Start
$***** per hour + Super
Inner South Brisbane
Monday to Friday, 7:00am to 3:00pm
Looking for your next customer service opportunity with an immediate start?
Join a well-established FMCG organisation that is known for its fast-paced environment, strong market presence, and supportive team culture.
This is an excellent chance to secure a short-term assignment with the potential for extension while gaining experience within a respected industry leader.
About the Company
Our client is a long-standing FMCG business supplying a broad range of consumer products across Australia.
With a reputation built on quality, reliability, and exceptional customer service, they offer a friendly and collaborative workplace where team members are valued and supported.
About the Role
We are seeking an experienced and motivated Customer Service Officer to join the team on an initial 6-8 week assignment.
Working Monday to Friday from 7:00am to 3:00pm, you will play a key role in delivering outstanding customer service while managing a high volume of enquiries and order processing activities.
Key responsibilities include:
Processing customer orders via phone, email, and live chat
Managing returns, exchanges, and customer enquiries
Ensuring accurate data entry and order processing
Coordinating orders to support on-time delivery
Making outbound calls to confirm order details and customer information
Maintaining and updating customer records




Building strong relationships with customers and internal stakeholders
Working collaboratively with the wider team to meet service and performance targets
About You
To be successful in this role, you will bring:
Previous customer service experience in a busy setting
Order processing/data entry experience
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
A professional and confident phone manner
High computer literacy and the ability to learn new systems quickly
The ability to multitask and prioritise effectively in a fast-paced environment
Experience using Dynamics 365 (highly advantageous)
FMCG industry experience (highly regarded but not essential)
What's on Offer?
$***** per hour + Super
Immediate start opportunity
Monday to Friday schedule with no weekend work
Inner South Brisbane location
Ample street parking available
Opportunity to gain experience with a well-known FMCG organisation
If you're available immediately and are looking to join a supportive team environment, we'd love to hear from you.
APPLY NOW!!
This role is being managed by Melanie Hammond **************.
At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves.
If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.

📌 Customer Service Officer (Brisbane)
🏢 Frog Recruitment
📍 Brisbane