Multiple Locations - QLD, ACT, NSW, SA
The Role
You'll be part of a multi-disciplinary support team and will:
Provide production support for integration platforms and services
Liaise with internal and external stakeholders to support registration and onboarding of digital partners
Maintain and configure APIs and applications in MuleSoft and IBM API Connect
Perform API/environment testing as required
Monitor and report on end-to-end API health, performance and statistics
Troubleshoot complex incidents and work closely with level three technical/development teams
Participate in an on-call support roster to ensure service availability and reliability
Develop and maintain support documentation (processes, policies, configuration)
What you'll need (Must-have)
2–3 years' experience working with APIs and/or integration in high-pressure environments
Strong understanding of API/integration technologies and ability to learn recent products quickly




A quality-focused approach to improving and streamlining processes
Solid communication skills, including explaining technical concepts to non-technical stakeholders
Australian citizenship and ability to obtain Baseline security clearance
Desirable
Admin/config experience with MuleSoft or IBM API Connect
Exposure to CRM systems
Interest in accessibility and accessible design/development
Please reach out for more information to ******.
Peoplebank
and
Leaders IT
are committed to creating a diverse and inclusive workplace where everyone belongs.
We welcome applications from people of all backgrounds, identities, and experiences.
If you need adjustments to the recruitment process due to your circumstances, please let us know—we're here to support you.

📌 Integration Support Specialist (Brisbane)
🏢 Peoplebank
📍 Brisbane