Contract to 30th June **** Brisbane, CBDYour new company This is an opportunity to join a large Queensland Government department responsible for delivering important regulatory and public-facing services across the state.
You will join a busy operational team that plays a key role in ensuring legislation and policy are applied fairly and consistently, while supporting positive outcomes for the Queensland community.Your new role As an AO4 Fine Resolution Officer, you will support the assessment and investigation of fines-related matters, with a particular focus on compliance and fraudulent nominations.
You will analyse information, interpret and apply relevant legislation and policy, and use sound judgement to make evidence-based decisions within a high-volume operational setting.
Key responsibilities include:Assessing and investigating fines-related matters, including potential fraudulent nominations and compliance issuesAnalysing and interpreting legislation, policies, procedures, information and dataMaking sound, evidence-based decisions and recommendationsManaging assigned investigations and matters autonomously with limited supervisionResponding to technical enquiries, escalated disputes and investigationsDrafting and reviewing correspondence and providing clear information to clients and stakeholdersEnsuring decisions and processes comply with relevant legislation, procedures,



governance and record-keeping requirementsManaging stakeholder relationships and working collaboratively to achieve appropriate outcomesContributing to quality assurance activities and identifying opportunities for process improvementSharing knowledge and working collaboratively to support broader team objectivesWhat you'll need to succeed Strong critical thinking, analytical and problem-solving skillsThe ability to assess complex information and make sound, evidence-based decisionsExperience interpreting and applying legislation, policy and proceduresStrong written and verbal communication skillsThe ability to work autonomously and manage competing priorities with limited supervisionStrong attention to detail and a sound understanding of governance and compliance requirementsThe ability to quickly learn technical information, systems and operational processesConfidence working with digital and data-based systemsWhat you'll get in return Contract until 30th June ****Above average hourly rateCentral Brisbane CBD locationWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this role isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

📌 Ao4 Fine Resolution Officer (Brisbane)
🏢 Hays
📍 Brisbane