About us:We're leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.Stride is a name that expresses our ambition - it's a name that's purposeful and shows awareness of the important role we play in the recovery journey.Our Services:The Townsville Youth Hub comprises of two support services led by Stride mental Health Ltd:headspace Townsville supports young people aged ******* who need help with mental health, physical health, alcohol and other drugs and/or work and study support.Vibrant Futures is a family support services assisting young people up to the age of 18 by providing non-clinical psychosocial supports.
On offer:Based in Townsville, QLDPermanent part-time - 2 days per week (0.4 FTE)Paying on HPSS SSE Award Level ********* plus SuperSalary Packaging options (up to $15,899 tax free!)Meals and entertainment allowance of up to $2,650!
Leave loading at 17.5%One paid wellbeing leave day per yearPurchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part time)Paid parental leave supportSupportive team environmentExcellent training and career development Role overview:Acts as the central point of communication and provides a high level of secretarial and reception services to young people, clinical and management headspace staff.Medical Reception duties including taking incoming calls and directing the caller to the appropriate member of staffAppointment scheduling and maintenance of clientsGeneral Office duties including opening and distribution of mail typing, scanning, filing and archivingAssist in the opening,



closing and securing of the building at the beginning and end of the day.Typing of letters for members of the clinical teamProvides reception support during our late clinic evening every third Wednesday until 7pm (with a later start that day) Requirements:Ideally a Cert III in Medical Administration or similar qualificationExcellent administration, time management and organisational skills with attention to detail.Knowledge of the health /not-for-profit sector with an ability to liaise with people from diverse backgroundsProven record in working closely with and being a successful member of a multidisciplinary teamDemonstrated communication, interpersonal, problem solving and organisational skillsWell-developed customer service skillsAbility to think and act calmly and deal sensitively with distressed people.Proficient Microsoft Office skillsUnderstanding of duty of care, rights to privacy and confidentialityMust have good availabilityMust be eligible to apply/currently hold a Blue CardMust hold/be willing to apply for NDIS worker screening clearance A current unencumbered driver's license Stride is committed to the safeguarding of children and vulnerable people.
All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.
Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.
Apply now!
To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.Applications will be viewed and actioned upon receipt, with a final closing date for applications on Friday 20th November ****.For any queries, please email:

📌 Medical Receptionist Headspace Townsville
🏢 Stride
📍 Townsville