Senior Medical Receptionist/Practice ManagerCentral Paediatrics is a leading paediatric medical practice dedicated to providing comprehensive and compassionate healthcare to children and their families.
We are committed to creating a welcoming, professional setting where both our patients and staff thrive.
Our team of experienced practitioners works collaboratively to deliver exceptional clinical care whilst maintaining the highest standards of practice management and patient service.About the roleWe are seeking an experienced Senior Medical Receptionist/Practice Manager to join our team at Central Paediatrics in Stanmore, NSW.
This is a part-time position that offers flexibility whilst enabling you to make a significant impact on our practice operations and patient experience.
You will play a pivotal role in managing the front-of-house operations, ensuring seamless patient interactions, and supporting the clinical team to deliver outstanding care.
This role is fundamental to the smooth functioning of our practice and directly influences patient satisfaction and operational efficiency.What you'll be doingGreeting patients and visitors in a warm, professional manner and managing patient check-in and checkout proceduresScheduling and coordinating patient appointments across multiple practitioners, optimising clinic flow and minimising wait timesAnswering and triaging telephone and email enquiries, providing information about services and assisting callers with appointment bookings and general queriesManaging patient records and maintaining confidentiality in accordance with privacy legislation and practice protocolsProcessing patient payments, managing invoices and calculating rental fees monthly for medical practitionersCoordinating with clinical staff to ensure efficient practice operations and effective communicationManaging practice supplies and equipment, placing orders as required and maintaining inventory levelsAssisting with general administrative tasks including correspondence,



filing and data entryContributing to the development of practice policies and proceduresMaintaining a clean, organised and compliant reception area that reflects the professional standards of the practiceRostering staff to cover reception requirementsWhat we're looking forProven experience as a medical receptionist or in a similar healthcare administration role, ideally within a paediatric settingDemonstrated experience in practice management or a willingness to develop management capabilitiesStrong organisational and time-management skills with the ability to prioritise multiple tasks effectivelyExcellent communication and interpersonal skills, with the ability to interact professionally with patients, families, clinical staff and external stakeholdersProficiency in medical practice management software (Gentu) and Microsoft Office applicationsA comprehensive understanding of privacy legislation, confidentiality requirements and health records managementCompetency in handling financial transactions and basic accounting practicesProfessional telephone manner and strong customer service orientationAbility to work independently and as part of a team in a rapid-paced environmentCurrent or willingness to obtain a Working with Children Check (WWCC) clearanceDesirable: experience in a multi-practitioner practice or exposure to practice management responsibilitiesWhat we offerCentral Paediatrics is committed to supporting the wellbeing and professional development of our team.
We offer a range of benefits designed to enhance your work-life balance and career satisfaction.Part-time working arrangements that provide flexibility to suit your lifestyleCompetitive remuneration commensurate with experience and qualificationsProfessional development opportunities and access to training programmes to enhance your skills and advance your careerA supportive, collaborative team environment that values each team member's contributionExposure to quality paediatric healthcare and the opportunity to make a positive impact on children's health and wellbeingA modern practice facility with contemporary systems and technologyWorking with an existing team of dedicated reception staff
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📌 Senior Medical Receptionist/Practice Manager (Sydney)
🏢 Central Paediatrics
📍 Sydney