Islamic College of Melbourne – Tarneit VIC
The Islamic College of Melbourne (ICOM) is a thriving F-12 College in Tarneit, committed to excellence in education within a robust values-based environment.
We are proud of our welcoming community, our focus on nurturing young minds, and the positive culture we foster among students, families and staff.
We are an inclusive school and welcome applications from individuals of all backgrounds who are passionate about providing exceptional customer service, building positive relationships and contributing to a supportive school community.
We are currently seeking a friendly, organised and enthusiastic Accounts Receivable Officer to join our Finance team.
About the Role
As an Accounts Receivable Officer at ICOM, you will play an important role in supporting our College community by providing friendly, professional and efficient financial services to parents, guardians and students.
As a key point of contact for families, you will assist with school fee enquiries, payment arrangements and account-related matters, ensuring that every interaction is handled with care, professionalism and understanding.
Working collaboratively with our Finance team, you will also support the day-to-day accounts receivable functions of the College, including processing payments, maintaining accurate financial records and following up outstanding accounts.
This role is ideal for someone who enjoys working with people, has strong communication and organisational skills, and takes pride in delivering excellent customer service while maintaining accuracy and attention to detail.
We Are Looking for Someone Who:
Has excellent customer service and interpersonal skills, with the ability to build positive relationships with parents, guardians, students and staff
Communicates confidently and professionally, both in person and over the phone
Can respond to financial enquiries and concerns with patience, empathy and discretion
Has robust organisational skills and excellent attention to detail
Can confidently manage school fee payments, invoicing and account enquiries
Is comfortable following up outstanding accounts in a professional, respectful and sensitive manner
Can maintain accurate financial records and process transactions efficiently
Has strong problem-solving skills and the ability to manage competing priorities
Works collaboratively and contributes positively to a supportive team environment




Demonstrates professionalism, integrity and confidentiality when handling sensitive financial information
Key Responsibilities
Provide friendly and professional customer service to parents, guardians and students regarding school fees, payment options and account enquiries
Assist families with understanding their fee statements, account balances and payment arrangements
Process school fee payments through various payment methods, including the parent portal, EFTPOS and bank transfers
Prepare and issue invoices, fee statements and payment reminders
Follow up outstanding accounts and work with families to facilitate timely payment and resolve account-related concerns
Maintain accurate and up-to-date financial records within the College's accounting system
Respond to enquiries and resolve payment discrepancies in a professional and timely manner
Assist with financial reconciliations, banking and ad hoc reporting
Maintain organised electronic records, including scanning and filing financial documents
Provide administrative and financial support to other Finance team members as required by the Business Manager
Qualifications & Requirements
Previous experience in accounts receivable, finance administration or a similar customer-facing role (minimum of 2 years)
Strong customer service, communication and interpersonal skills
Proficiency in Microsoft Office applications, particularly Outlook, Word and Excel
Excellent attention to detail and the ability to meet deadlines
Ability to work independently and collaboratively as part of a team
Experience with Synergetic and/or SEQTA software is advantageous
Current Working with Children Check
A commitment to the values and ethos of the College
Culture
People enjoy working at ICOM because the community is genuine, the support is real, and the work matters.
Our Finance team plays an important role in supporting the College's daily operations and maintaining positive relationships with our families.
We value teamwork, professionalism and a welcoming approach to every interaction.




With a strong focus on staff wellbeing and a positive workplace culture, ICOM provides an environment where staff feel supported, valued and connected to the wider College community.
Why Work at ICOM?
At ICOM, we recognise that our administration and support staff are an essential part of creating a positive experience for our students and families.
We offer:
A welcoming, supportive and values-based working environment
The opportunity to be part of a collaborative and friendly team
A strong focus on staff wellbeing, with multiple dedicated wellbeing initiatives and events throughout the year
Opportunities for professional growth and development
Opportunities to participate in cultural, social and community events across the College
The opportunity to make a meaningful contribution to a growing school community
Child Safety and Wellbeing
The Islamic College of Melbourne maintains a zero-tolerance approach to child abuse and is committed to providing a safe and inclusive environment for all students.
The successful applicant is expected to uphold the College's child safety policies, procedures and Code of Conduct, and to:
Prioritise student safety, wellbeing and best interests.
Maintain appropriate professional boundaries and respectful interactions with students.
Recognise and respond appropriately to child safety concerns, including indicators of abuse and neglect.
Comply with mandatory reporting obligations and promptly report concerns in accordance with relevant legislation and College procedures.
Maintain appropriate confidentiality and accurate records, recognising that confidentiality may be limited by child safety obligations.
Participate in relevant training and contribute to a culture that promotes child safety, wellbeing and inclusion.
Applicants must demonstrate the relevant knowledge, experience and professional attributes required to fulfil these responsibilities, including sound professional judgement, integrity and a strong commitment to protecting children from harm.
All staff are expected to uphold the Victorian Child Safe Standards and the College's child safety requirements.
Applicants are advised that the Islamic College of Melbourne undertakes Working with Children Checks, police record checks and reference checks to ensure that the College is recruiting the right people for our College.
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📌 Accounts Receivable Officer (Melbourne)
🏢 Islamic College of Melbourne
📍 Melbourne