Second In Charge (2IC) / Senior Medical ReceptionistPermanent Part Time or Full Time position ****** hours per week)Kenmore General PracticeFriendly and supportive teamRole ResponsibilitiesIn conjunction with the Practice Manager, provide effective management, direction and delivery of quality service to Doctors and patientsAssist with managing patient feedback and complaintsMaintain effective management of receipts, allocations and sending of all patient and centre correspondenceProvide direction and support to team members, maintaining a high level of moral and engagementEncourage cohesive relationships between the administrative and nursing teamsAssist with rostering and timesheet approvals as requiredIn the absence of the Practice Manager, maintain operational efficiency within the practiceAssist with reviewing and managing short term and long-term Debtors as requiredWhat we offerA welcoming and supportive environmentFlexible working hours to support work life balanceAccess exclusive employee perks and savings via our employee perks platform (Flare)Fitness Passport with access to more than **** facilities across Australia for you and your immediate family membersCareer progression opportunities within IPN and associated Sonic Healthcare entitiesEmployee Assistance Program for you and your immediate family membersSonic Healthcare corporate health insurance plansSonic Employee Discount (up to 20%) at Artisan Aesthetic ClinicsGenerous service milestone recognition programAbout youDemonstrated experience working in general practice as a receptionist/administratorPrior experience in Medicare processes and applications is advantageousExperience using Best Practice Medical Software is preferredStrong communication and interpersonal skills with the ability to work collaborativelyExceptional time management skills with sound decision making under pressureA caring and collaborative approach to patient careAbout IPNIPN is Australia's largest operator of Medical Centres and forms part of Sonic Clinical Services which is the primary care division of Sonic Healthcare.
We work with doctors, nurses and practice staff at over 150 medical centres across Australia, to provide patients with the Best of Health.We are an equal opportunity employer and committed to creating a diverse and inclusive environment which reflects the community we serve.
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📌 Second In Charge (2Ic) / Senior Medical Receptionist (Brisbane)
🏢 Ipn Medical Centres
📍 Brisbane