04 Nov
|
Fluent Group
|
Brisbane
04 Nov
Fluent Group
Brisbane
Own delivery on mid-size Salesforce implementations, from the first discovery workshop to the handover nobody has to redo.This is the role at the centre of the business.
You take a client from a rough idea of what's wrong to a platform their team actually uses, and you stay close enough afterwards to know whether it worked.You'll usually run one substantial engagement and a smaller one at the same time, with a developer or two beside you and an architect on call for the decisions that deserve one.
Nobody will hand you a specification to administer.
Working out what the client actually needs, including the parts they haven't said out loud, is the job.What you would be doingRun discovery: workshops, process mapping, and the awkward questions about how the work really gets doneDesign the solution and write it down clearly enough that a developer can build it and a client can approve itConfigure Salesforce yourself for the parts that don't need codeHold the scope, and say so early when a request has moved outside itTake the client through user acceptance testing,
training and go-liveHand over to support properly, with documentation that survives you being on leaveWhat we are afterThree or more years consulting on Salesforce, agency or client sideSales Cloud or Service Cloud to a level where you aren't guessingEvidence you've run a workshop with people who didn't want to be in itWriting that a non-technical executive can read without a translatorThe judgement to recommend less than the client asked forNice, not necessaryExperience in financial services, skilled services or NDIS providersAny integration platform, even at a shallow depthThe part people find hardestHolding a line with a client you like.
The scope conversation is the part of this job people find genuinely uncomfortable, and we would rather you had it in week two than in the week before go-live.
You'll get backing from a delivery lead every time, but you have to be the one in the room.
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📌 Salesforce Consultant Own Delivery On Mid-Size Implementations, From Discoveryto Handover. Brisbane
🏢 Fluent Group
📍 Brisbane