Job DescriptionSummary:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Attendant.
The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and efficient manner.
This position is relevant in all industries and requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Responsibilities:Greet customers and provide them with information about products and servicesRespond to customer inquiries and complaints in a skilled and courteous mannerProcess customer orders and payments accurately and efficientlyMaintain a clean and organized work environmentAssist with inventory management and restocking of productsCollaborate with other team members to ensure customer satisfactionFollow company policies and procedures to ensure compliance with regulations and standardsQualifications:High school diploma or equivalentPrevious experience in customer service or related field preferredExcellent communication and interpersonal skillsAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyStrong attention to detail and accuracyProficient in basic computer skills and software applicationsAbility to work flexible hours, including weekends and holidaysAbout the BusinessAntonello Palmisani Optometrist has been providing wonderful eye care solutions in the Inner West for the past 20 years.
Antonello and his team are known to many in the neighbourhood and have helped many generations of the local community with their eye care.
His exceptional service and personalised attention have garnered him a fantastic reputation throughout the Inner West,



and positive word of mouth sends many customers through his door.They have now expanded their services to include Audiology, using the very latest in clinical expertise and technology.
Take care of your vision and hearing health all in one convenient and newly refurbished location.At G&M; Eyecare we believe that no two pairs of eyes are the same.
Every individual has something unique to bring to their role, that's why we encourage and support diversity in all its forms.
At G&M; Eyecare we are committed to making the environment you work in inclusive and enabling.The organisation operates within the pharmaceutical sector, focusing on delivering quality healthcare products and services.About the roleThe Customer Service Specialist position is integral to maintaining high standards of customer service and operational efficiency.
You will manage customer inquiries, process orders, and coordinate communication across various departments to ensure seamless service delivery.Key responsibilitiesHandle incoming calls and emails from customers, processing orders and requests accuratelyMaintain customer service and logistics registers, ensuring timely updatesBuild customer loyalty through professional and courteous serviceCollaborate with internal teams, including sales and finance,



to address customer needsConduct shipping and invoicing tasks in the inventory management systemProvide administrative support and manage customer records effectivelyLiaise with external partners to track shipments and resolve issues.Skills & experienceProven experience in customer service and office administration, ideally in the healthcare or pharmaceutical sectorStrong communication skills, both written and verbal, with the ability to manage customer feedback and complaintsProficiency in Microsoft Office, particularly Excel, for reporting and data managementAbility to work independently and as part of a team, demonstrating a proactive approach to tasks.What's in it for youOpportunity to work in a reputable organisation with a focus on quality and customer satisfaction.
Engage in a collaborative work environment that values flexibility and team contribution.
Competitive salary reflecting your experience and skills.For further information please contact the consultant for a confidential discussion.About UsCity of Ryde is committed to Equal Employment and Child Safety.We're an inclusive employer welcoming applications from people of all backgrounds, experiences, and abilities.Job DescriptionThis role is based in our office and requires in-person work five days a week.QualificationsExcellent interpersonal and communication skills - verbal and writtenExceptional multi-tasking, prioritisation, time management and organisational skillsStrong attention to detailComputer literacy skills including the capacity to effectively use Microsoft Office, SAP experience (desirable)Flexibility and willingness to learn with initiativePrevious administration experience would be an advantageAdditional InformationWe believe that great things happen when people connect face-to-face.
This position may require in-person work in the office five days a week.
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📌 Casual Optical Dispenser | Leichhardt (Sydney)
🏢 George and Matilda
📍 Sydney