Health and Aged Care Professionals – Macquarie Park NSW$38 - $40 a yearCasual/Temporary1d ago , from Health and Aged Care ProfessionalsCustomer Service Representative – Medical DevicesBenefitsContract from current day to 30 June ****Located in Macquarie Park ****Global medical device organisationSupportive and collaborative team environmentAbout the companyOur client is part of a global leader in the medical device industry, offering an cutting-edge, collaborative and customer-focused working environment.About the opportunityAn opportunity is available for an experienced Customer Service Representative to join an established team in Macquarie Park.
This front-office role will manage customer enquiries, order processing and work closely with internal teams to ensure products and services are delivered efficiently.DutiesManage inbound customer enquiries, orders and complaintsProcess urgent, capital and clinical ordersCoordinate product returns,



credits and shipmentsManage customer accounts and pricing discrepanciesLiaise with internal teams, customers and 3PL providersSupport consignment reconciliation and month-end activitiesManage the customer service inbox and reportingSkills and ExperiencePrevious customer service experience within a sales environmentStrong phone-based customer service and communication skillsIntermediate Excel and Microsoft Office skillsERP and CRM system experience; SAP highly regardedStrong attention to detail and ability to prioritise workloadCultureJoin a collaborative and customer-focused team within a global healthcare organisation passionate about delivering quality products and services that support better patient outcomes.
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📌 Customer Service Representative New (Sydney)
🏢 Health and Aged Care Professionals
📍 Sydney