Medical Receptionist / Administration Assistant – Psychology PracticeWorking Tuesday, Wednesday and Thursday from 9:00am–5:00pm, you'll manage the day-to-day reception and administrative needs of the practice and support our psychologists and other practitioners.Key responsibilitiesAnswering phone calls and responding to client enquiriesManaging the practice email inboxBooking, rescheduling and confirming appointmentsTaking payments, processing invoices and following up outstanding accountsCommunicating with GPs, specialists, schools and other health professionalsProcessing referrals and maintaining client recordsSending letters, reports and other correspondenceSupporting clinicians with general administrative tasksMaintaining an organised and welcoming reception and clinic environmentAssisting with Medicare, NDIS,



WorkCover and other third-party administrative processesAbout youHas previous reception or administration experienceIs confident communicating with clients by phone and emailHas excellent written communication and attention to detailIs organised and able to manage competing priorities independentlyIs comfortable learning new systems and processesUses initiative and can problem-solveUnderstands the importance of privacy, confidentiality and qualified boundariesHas a warm and calm manner, particularly when communicating with people who may be distressed or anxiousIs reliable and looking for a stable, longer-term positionPrevious experience in a psychology, allied health, medical or healthcare practice would be highly regardedAbout usWren Psychology is a growing private psychology practice supporting children, adolescents, adults and couples.
We provide psychological therapy as well as ADHD, autism, cognitive and learning assessments.
We're a small practice, so this isn't a large corporate reception role.
You'll get to know our clinicians and regular clients and become an important part of the day-to-day running of the practice.
We value a workplace that is friendly, professional, supportive and down-to-earth.
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📌 Medical Receptionist / Administration Assistant – Psychology Practice (Newcastle)
🏢 Wren Psychology
📍 Newcastle