Osborne Richardson is working with a large, rapid-growing South East Queensland council to find a Rapid Response Officer for its City Safety team.This is a hands-on, field-based role responding quickly to local law and public safety concerns in areas with higher rates of anti-social behaviour, helping keep the city safe, tidy and liveable.You'll spend most of your day out in the community, patrolling hotspots, dealing with members of the public and resolving issues on the spot.
The role suits someone who is calm under pressure, communicates well, and takes pride in doing the job properly and professionally.The role starts on a 3-month contract with a strong view to ongoing work, paying $39 per hour plus super.Key ResponsibilitiesInvestigate and remove abandoned vehicles, shopping trolleys and illegally placed signage across the cityCarry out proactive and reactive patrols of hotspot locations, and re-inspect sites for complianceCarry out impounding duties, including ownership checks,
releasing impounded goods and supporting impounded vehicle auctionsUse authorised person powers under the Local Government Act **** and the relevant local lawsKeep accurate file notes, inspection reports and evidence in council systems and mobile appsGive clear, respectful advice to customers, including in difficult or escalated situationsHelp with community education and awareness campaignsAbout YouExperience in compliance, local laws, parking, security, field operations or a similar frontline customer-facing roleStrong conflict resolution skills, able to stay professional, courteous and non-judgemental with the publicGood written skills for clear, factual reports and correspondenceComfortable working on your own in the field as well as part of a close teamConfident using mobile technology and learning new systemsFamiliarity with the Transport Operations (Road Use Management) Act **** and local laws is highly regarded but not essentialCurrent C class driver's licence
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