Are you an organised, capable and people-focused administrator who enjoys solving problems, speaking with families and making sure things run smoothly behind the scenes?
Maths Words Not Squiggles (MWNS) is seeking warm, highly organised and proactive team members to join our growing team.
With two positions available, you're welcome to work from either our Brookvale or Caringbah Centre.Maths Words Not Squiggles | 3 Positions Available: Brookvale, Rozelle & CaringbahAre you an organised, capable and people-focused administrator who enjoys solving problems, speaking with families and making sure things run smoothly behind the scenes?
Maths Words Not Squiggles (MWNS) is seeking warm, highly organised and proactive team members to join our growing team.
With two positions available, you're welcome to work from either our Brookvale or Caringbah Centre.About the RoleThis is a central administration role supporting MWNS centres and Centre Managers across the business.
You'll be responsible for managing the afternoon administration function from 3pm-8pm, ensuring parent enquiries are handled promptly, new families receive an excellent first impression and Centre Managers have the administrative support they need to keep their centres running smoothly.This role is ideal for someone who enjoys being busy, is naturally good at solving problems and genuinely enjoys working with people.Your responsibilities will include:Administration & Centre SupportManaging the afternoon administration function from 3pm-8pmProviding administrative support to Centre Managers across MWNSResponding to and actioning administrative requests from centresManaging student and family records and keeping information accurate and up to dateAssisting with timetable changes, make-up lessons, attendance and enrolment updatesCoordinating information between families,



Centre Managers and tutorsIdentifying and resolving administrative issues quickly and proactivelyEnsuring outstanding tasks and enquiries are followed up appropriatelySupporting the smooth operation of our centres from a central administration perspectiveParent Customer ServiceAnswering incoming parent phone calls and responding to emailsProviding friendly, professional and helpful support to current familiesHandling parent questions, requests and concernsFinding practical solutions to problems and ensuring issues are followed through to resolutionCommunicating clearly with families and Centre ManagersBuilding positive relationships with parents and creating an excellent customer experienceEnsuring families feel heard, supported and well looked afterNew Enquiries & EnrolmentsResponding to new parent enquiries via phone, email and other channelsSpeaking with prospective families to understand their needsProviding information about MWNS programs, services and enrolment optionsConducting confident and consultative enrolment conversationsFollowing up prospective families and helping convert enquiries into enrolmentsRecommending appropriate tutoring options based on each student's needsEnsuring new families receive a smooth and welcoming onboarding experienceAccurately recording and updating enquiry and enrolment informationAbout YouWe're looking for someone who is:Highly organised and able to manage multiple priorities at onceWarm,



friendly and confident when speaking with parents and customersAn excellent communicator, both over the phone and in writingA strong problem solver who enjoys finding solutionsProactive and comfortable taking ownership of tasks from start to finishConfident handling customer enquiries and potentially difficult conversationsComfortable with sales and having conversations that lead to enrolmentsDetail-oriented and reliable with strong administrative skillsCalm and professional in a busy environmentAble to work independently while supporting a wider teamComfortable learning and using different computer systems and softwareNaturally positive and committed to providing an excellent experience for familiesPrevious experience in administration, customer service, sales, education or a similar people-focused role is highly regarded.Teaching experience is not required for this position.Working HoursMonday to Thursday: 3pm - 8pmFriday: 3pm - 7pmSaturday: 8:30am - 3:30pm(Options to work only 3-4 days available).
About Maths Words Not SquigglesMaths Words Not Squiggles is a growing tutoring company with eight centres across NSW.
We support students from Kindergarten to Year 12 in Mathematics and English through engaging, personalised lessons that build confidence and academic success.Our culture is welcoming, supportive and team-oriented.
We believe every interaction matters, from a parent's first enquiry to a student's final lesson, and we are passionate about creating an environment where students, families and staff genuinely enjoy being.If you're an organised, people-focused administrator who enjoys solving problems, building relationships and helping a growing business run smoothly, we'd love to hear from you.
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📌 Tutoring Centre Admin & Sales (Sydney)
🏢 Maths not Squiggles
📍 Sydney