Are you enjoying your job?
Is there a better place to work?
First off, if you clicked on this ad because those two questions resonated with you, then the job you currently have is not for you.The amazing part is that I have the solution!
Being part of the Switch teamThe CompanyAt Switch, we are health care professionals that get to do the one thing we love every day, help people!
We have a unique way of combining our desire to help people, whilst being part of a team that has a high work ethic and a positive purpose.We have eight Locations across Sydney, with an experienced team of Physiotherapists.
Our group is a rapidly growing Allied Health Care provider that has been providing exceptional service to the community since ****.
Our focus is to provide a vibrant and positive experience for each patient and ensure they get out of pain and back to doing the things they love.We are looking for a friendly, dynamic and enthusiastic Receptionist, passionate about customer service and team organisation.About the RoleYou will have an opportunity to contribute to the shape and success of the Rouse Hill clinic whilst still having the support and collaboration of a large, experienced team across four other clinics.You will be responsible for a variety of duties such as:Manage the inbound phone calls from clients wanting to book appointmentsManage the turnaround of clients calling to cancel or change an appointmentCommunicate the value of our services (in person and on the phone)Successfully handle price/money objectionsSuccessfully handle any objections to Plan of Care bookingsHold a lengthy (at least ***** minute) conversation with new clients on the phone ensuring that clients are committed and bought into our serviceProvide an exceptional waiting room environment for our clients that they'll look forward to coming back toCommunicate with clients before,



during and after appointments to ensure satisfaction is being achievedEnsure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally)Organise and plan all practitioners schedules - maximising efficiency and revenue for the clinicFoster deep relationships with clientsDevelop and regularly update the procedures library so that every aspect of the role is document and can be achieved by anyone else in the businessThe ideal candidate will have:A vibrant personality with the ability to hold meaningful conversations with Clients on the phone and in the waiting areaMake all our clients feel welcomed and rememberedOrganisation and planning skills to help the smooth running of the clinicDemonstrates an ability to quickly and proficiently understand and absorb new informationAttention to detail: does not let important details slip through the cracksDemonstrates tenacity and willingness to go the distance to getsomething doneActs without being told what to do.
Brings new ideas to the companyWhy join the Switch team?
The role has many perks and perks including:Work in an amazing culture with a supportive team spanning across 8 locations around Sydney (Penshurst, Maroubra, Concord, Lane Cove, Rouse Hill, Menai, Gladesville and Strathfield).
Weekly Mentoring - provided by our Admin ManagerMonthly in-house Education and trainingGifted birthday leaveAnnual company celebrationAdditional InformationAt Switch Physiotherapy we ensure that our culture incorporates everyone's perspectives and experience.
We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.All of your information will be kept confidential according to equal employment opportunity guidelines.
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📌 Receptionist - Physiotherapy Clinic (Sydney)
🏢 Switch Physiotherapy
📍 Sydney