Additional leave + company bonus programGrow with us—real career progression opportunitiesHybrid role – 2 days in the office, 3 days from home (WFH after a probationary period)
ABOUT THE ROLE
Permanent | Monday - Friday| 8:00am - 4:30pm | Hybrid
We're looking for an experiencedCollections Officerto join our high-performing team!
This is your chance to step into asecure, permanentrole based in Eagle Farm, QLD orAdelaide, SA.
Internal applicants can be based at any of our branches within Australia.
In this role you will be responsible for:
Responding professionally to all buyer enquiries relating to the receipt or allocation of Buyer paymentsEnsuring buyer receipts are allocated within key performance indicators to allow for the prompt delivery of assetsContact buyers with outstanding invoices, following Pickles policies and procedures, to ensure unpaid buyer invoices are collectedWork with operational and sales teams to manage processes and procedures to attend to the cancellation of buyer purchases where a payment collection hasn't been made in agreed timeframesEnsure all relevant information is communicated effectively to administration, sales and operational team in a timely mannerEnsure all Buyer's enquiries are responded to promptly, politely and in accordance with Pickles proceduresAttendtothepromptinvestigationandresolutionofunknownfundsreceivedfrom buyers by liaising with the Cashbook teamPrepare finance invoices and transparent title letters as needed and liaise with brokers and lenders to support timely settlement
ABOUT YOU
To be successful in this role, you will need to have the following skills and experience:
Strong financial information systems knowledge.




Experience in Microsoft Dynamics 365 and other similar Enterprise Resource Management systems (advantageous)Excellent attention to detailDemonstrates strong initiative and high integrityAbility to manage a diverse range of internal and external stakeholders with differing prioritiesCapable of performing effectively both in a team environment and autonomouslyExcellent communication and Customer Service skills
WHY WORK FOR PICKLES
Since ****, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic.
We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.
Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:
Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying periodCash vouchers and formal recognition awardsStudy assistance to support relevant courses or qualifications with robust career pathways availablePaid parental leave for primary and secondary carersBonus for referring talented people who join and succeed at PicklesAccess to the employee assistance program for you and your family
Our Commitment
We value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.
Only suitable candidates will be contacted.
Reference and criminal history checks apply.
Internal applicants must have completed 6 months' probation.
Pickles will supply a laptop and docking station, as well as role-specific equipment like a mobile phone or special headset if it's required.
The candidate is responsible for all other elements their hybrid working environment, including but not limited to; reliable internet connection, dedicated workspace that is safe and free from distractions, as well as providing necessary furniture and equipment such as a desk, chair, screens, keyboard, mouse, and any other peripherals required to perform their role effectively.
For our internal applicants:
We're committed to supporting employee development and creating opportunities for career progression.
This vacancy is open to employees across all Pickles locations, regardless of where you're currently based.
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📌 Collections Officer - Salvage (Brisbane)
🏢 Pickles Auctions
📍 Brisbane