This isn't just a new job.
It's an opportunity to shape the future of Budget Direct in Adelaide from the very start.
We're assembling our Claims team and looking for an experienced, people-first Team Leader to become a founding pillar of something genuinely exciting.If you're ready to make your mark and build a high-performing culture from day one, we want to hear from you.Claims Team Leader You'll lead and develop a team of Claims Consultants, empowering them to deliver outstanding customer experiences while guiding claims from first notification through to resolution.
Each day brings new challenges, but your core purpose remains constant – ensure your team leaves every customer better off than when they first called.We're looking for someone who:Leads by example and brings out the best in the people around themIs not afraid to have the conversations that matterThrives in a fast-paced, high-volume environmentWants to build something great from day oneWhat you'll be doingLeading and developing a team of Claims Consultants to deliver outstanding customer experiences every dayCoaching your team through the tough calls and celebrating the winsOwning your team's performance, tracking KPIs, identifying gaps and driving outcomesWorking closely with other leaders and stakeholders to keep things running smoothlySetting the tone for culture, accountability and high performance in a brand-new Adelaide operationImportant information (please read before applying)Employment Type: Permanent, full time (37.5 hours per week)Salary:



Highly competitive salary plus generous monthly incentive schemeLocation: An engaging, in-office role based in our new Adelaide office with great end-of-journey facilitiesWorking Hours: Rotating roster, Monday to Friday, shifts scheduled between 6:00 am and 6:00 pm, plus a maximum of one Saturday every 5 - 6 weeksWhy you'll love it hereHigh performance gets noticed, with bonuses, recognition and real career pathwaysComprehensive onboarding and ongoing investment in you - that's a promiseThis is more than joining a team - it's a chance to build one.
Adelaide is just the beginning, and you'll be at its forefrontVolunteer days, an extra paid ME day, paid parental leave, and the option to buy additional leaveHealthy Mind and Body hub, mental health support and fitness discountsVolunteer, fundraise and make a difference through our Auto and General Difference programDiscounts on Budget Direct insurance products plus deals through our retail and hospitality partners across AustraliaEvents, team days and annual celebrations, because we know how to have funAbout usAs Australia's fastest growing and most award-winning general insurance company, we've been growing at a record pace and we need more great people to help us stay ahead of the competition.We provide a wide range of general insurance products including Car, Motorcycle, Home, Contents, Pet, and Travel insurance through our multi-award-winning brand Budget Direct, as well as partnerships with leading brands like Coles Insurance, ING, and Qantas.
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📌 Team Leader Claims (Adelaide)
🏢 Budget Direct
📍 Adelaide