At Certis, our people are the difference.
As one of Australia's leading security and integrated services providers, we deliver tailored solutions that keep people, assets and operations safe across some of the country's most complex and high-profile environments.
We are seeking an experienced and highly capable Loading Dock Master to join our team at Atlassian Central, one of Sydney's most innovative and prestigious workplaces.
This is not a traditional security role!
As the Loading Dock Master, you will be responsible for the protected and efficient management of the site's loading dock operations, a critical operational hub where logistics, traffic management, contractor access, safety and security converge.
About the Role & Location
Based at Atlassian Central, the world's tallest hybrid timber tower, in Sydney's Tech Central precinct beside Central Station.
This 39-storey landmark blends mass timber with cutting‐edge smart building technology and targets a 50% cut in embodied carbon.
You will act as the central point of control for all loading dock activities, ensuring deliveries, contractors and service providers can operate safely, efficiently and in compliance with site requirements.
Pay: Level 4 plus Attractive Site & First Aid Allowances!
Employment Type: Full‐Time Position available
Shift length: 12 hour day shift
Key Responsibilities
Loading Dock Operations
Control authorised vehicle access into and out of the loading dockVerify delivery bookings and access approvalsEnforce allocated delivery time slotsCoordinate couriers, contractors, tenants, removals and fit‐out activitiesEnsure unauthorised vehicles do not enter controlled areas
Turntable Management
Operate and oversee vehicle turntable movements following training and certificationMaintain safe vehicle and pedestrian separation at all timesCoordinate vehicle entry,



unloading and departure activitiesIdentify and escalation faults, hazards and unsafe conditionsImplement contingency procedures during operational disruptions
Fit‐Out & Construction Support
Support enhanced security and operational controls during fit‐out and construction activitiesCoordinate competing operational, construction and tenant delivery requirementsCollaborate with site security teams and operational stakeholders during peak activity periods
Traffic & Logistics Coordination
Work closely with building management, contractors and tenant representativesMonitor traffic conditions impacting site accessMinimise congestion and unsafe vehicle movementsApply site Traffic Management Plans and escalation proceduresSupport the safe interface between loading dock operations and surrounding public infrastructure
Contractor & Delivery Management
Manage delivery bookings through electronic booking platforms such as Vaya.Verify contractor credentials, inductions and authorisationsMaintain accurate operational records and logsEscalate compliance concerns and operational risks
About You
To be successful in this role, you will bring:
Previous experience in loading dock operations, logistics coordination, facilities management or traffic managementProven ability to manage drivers,



contractors and service providers professionally and confidentlyStrong operational decision‐making and problem‐solving skillsExcellent communication and stakeholder management capabilityHigh attention to detail and commitment to safetyStrong computer skills and experience using electronic booking or workflow management platformsThe ability to remain calm and effective in a fast‐paced operational environment
Essential Requirements
Current NSW Security LicenceDemonstrated understanding of workplace health and safety requirementsAbility to obtain and maintain site‐specific clearancesTurntable operation competency (or willingness to obtain certification)Traffic management qualifications or experience highly regardedFull Australian working rights
Why Join Certis?
At Certis, we invest in our people and provide opportunities to build long‐term careers across security, customer service and integrated solutions.
We offer:
Competitive remuneration with a site‐specific allowanceCareer development and progression opportunitiesOngoing training and professional developmentSupportive and inclusive team cultureWork at the prestigious Atlassian Central, the world's tallest hybrid timber tower
Diversity & Inclusion
Within Certis Australia, we believe our strength lies in the diversity of our people.
We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.
Our commitment to aSafer, Smarter and Betterworkplace ensures every employee is supported, respected and empowered.
We actively encourageFirst Nations and Torres Strait Islander peoples,veteransand candidates from diverse backgrounds to apply.
Certis Security Australia – Master Licence Details
NSW ACT ********QLD *****WA SA*****NT 345SA ISL ******TAS ****
Certis Security Australia Pty Ltd
NSW ACT ********QLD *******WA SA *****SA ISL ******VIC Z*********SVIC Z*********SNT ****TAS
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📌 Loading Dock Master (Sydney)
🏢 Certis Australia
📍 Sydney