Customer Service Officer Immediate Start$36.81 per hour + SuperInner South BrisbaneMonday to Friday, 7:00am to 3:00pm Looking for your next customer service opportunity with an immediate start? Join a well-established FMCG organisation that is known for its fast-paced environment, strong market presence, and supportive team culture. This is an excellent opportunity to secure a short-term assignment with the potential for extension while gaining experience within a respected industry leader.About the CompanyOur client is a long-standing FMCG business supplying a broad range of consumer products across Australia. With a reputation built on quality, reliability, and exceptional customer service, they offer a friendly and collaborative workplace where team members are valued and supported.About the RoleWe are seeking an experienced and motivated Customer Service Officer to join the team on an initial 6-8 week assignment.Working Monday to Friday from 7:00am to 3:00pm, you will play a key role in delivering outstanding customer service while managing a high volume of enquiries and order processing activities.Key responsibilities include: Processing customer orders via phone, email, and live chatManaging returns, exchanges,
and customer enquiriesEnsuring accurate data entry and order processingCoordinating orders to support on-time deliveryMaking outbound calls to confirm order details and customer informationMaintaining and updating customer recordsBuilding strong relationships with customers and internal stakeholdersWorking collaboratively with the wider team to meet service and performance targets About YouTo be successful in this role, you will bring: Previous customer service experience in a busy environmentOrder processing/data entry experienceStrong attention to detail and accuracyExcellent communication and interpersonal skillsA professional and confident phone mannerHigh computer literacy and the ability to learn recent systems quicklyThe ability to multitask and prioritise effectively in a fast-paced environmentExperience using Dynamics 365 (highly advantageous)FMCG industry experience (highly regarded but not essential) What's on Offer? $36.81 per hour + SuperImmediate start opportunityMonday to Friday schedule with no weekend workInner South Brisbane locationAmple street parking availableOpportunity to gain experience with a well-known FMCG organisation If you're available immediately and are looking to join a supportive team environment, we'd love to hear from you. APPLY NOW!! This role is being managed by Melanie Hammond (07) 3118 0125.At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.
📌 Customer Service Officer (Brisbane)
🏢 People2People AU
📍 Brisbane
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