Active OOSH is seeking a highly organised, proactive and detail-oriented Policy & Planning Manager to join our Head Office team.

Supporting our network of 10 Outside School Hours Care (OSHC) services, this role is responsible for coordinating the development, review and maintenance of organisational policies, procedures and risk assessments, alongside leading the planning, preparation and logistics of our Vacation Care programs.

You will work closely with our Head Office Executive Team and our Service Management Teams to ensure documentation is accurate, current, practical and aligned with legislative requirements, regulatory expectations and our commitment to child safety.

This is a head office-based role that does not involve working directly with children. However, your work will make an important contribution to the safety, quality and smooth operation of our services.

Key Responsibilities

Policy, Procedures & Risk Management

- Develop, review and maintain company-wide policies and procedures across our 10 OSHC services.

- Prepare and maintain service-specific policies, procedures and risk assessments that reflect each service's unique environment, activities and operational requirements.

- Ensure documentation aligns with the National Quality Framework (NQF), National Quality Standard (NQS), relevant legislation and child safety requirements.

- Maintain policy review schedules, document registers, version control and records of updates.

- Monitor changes to relevant legislation, regulations and sector guidance, identifying updates required to organisational documentation.

- Collaborate with the Compliance Manager and service leaders to identify hazards, assess risks and develop appropriate control measures.

- Support the communication and implementation of updated policies, procedures and risk assessments across services.

- Contribute to continuous improvement initiatives that strengthen child safety,



risk management and consistency across the organisation.

Vacation Care Planning & Coordination

- Lead the centralised planning, preparation and coordination of Vacation Care across our 10 OSHC services.

- Work collaboratively with service leaders to develop engaging, wide-ranging and age-appropriate Vacation Care activity schedules.

- Coordinate excursion and incursion bookings, external providers, activity arrangements and program schedules.

- Prepare and coordinate required documentation, including excursion risk assessments, parent authorisation forms and activity information.

- Coordinate the purchasing, ordering and distribution of Vacation Care resources and materials.

- Manage supplier communication, booking confirmations, timelines and logistical arrangements.

- Provide practical support and guidance to service teams to ensure they are prepared for each Vacation Care period.

- Ensure relevant planning and safety documentation is prepared and provided to service leaders for review and implementation.

- Review Vacation Care preparation processes and identify opportunities for improvement.

About You

We are looking for someone who enjoys organisation, planning and problem-solving, with the ability to manage detailed documentation while coordinating multiple projects and deadlines.

You will bring:

- Excellent organisational, planning and time-management skills.

- Strong written communication skills and exceptional attention to detail.

- Experience developing,



reviewing or maintaining policies, procedures, risk assessments or operational documentation.

- The ability to coordinate activities, documentation and projects across multiple locations.

- Confidence managing bookings, suppliers, purchasing and logistical arrangements.

- Strong computer skills, particularly Microsoft Office and digital document management systems.

- A proactive approach to identifying problems, developing solutions and improving processes.

- The ability to work independently while collaborating effectively with others.

- A demonstrated commitment to child safety and the ability to embed child-safe principles into policies, risk assessments and operational practices.

Highly Regarded

- Experience working in OSHC or other Early Education and Care settings.

- Knowledge of the National Quality Framework, National Quality Standard and relevant Education and Care Services legislation.

- Experience preparing excursion risk assessments and authorisation documentation.

- Experience coordinating Vacation Care, events, activities or multi-site logistical arrangements.

Our Commitment to Child Safety

At Active OOSH, child safety is at the heart of everything we do. We are committed to creating environments where every child feels safe, respected, included and heard. Guided by the National Principles for Child Safe Organisations, we foster a strong Speak Up culture where children's voices are valued, families are partners, and every concern is taken seriously.

We are committed to employing safe, qualified and well-supported staff, maintaining strong safeguarding practices, and continuously reviewing and improving our systems to ensure the safety and wellbeing of every child.

Employment is subject to satisfactory background checks, including Working with Children Check verification and thorough reference checks.

📌 Policy & Planning Manager OOSH (Broadmeadow)
🏢 Active OOSH
📍 Broadmeadow