About us

Australian Legal Partners Pty Ltd trading as Franchise Legal Partners and Pennisi Zia Lawyers is a busy Brisbane law firm. We act for businesses, franchisors, corporations and private clients. We’re looking for an experienced all-rounder to run our front office, look after the Principal’s EA needs and keep our trust and office accounts in order. If you like running the show, you’ll fit in well.

The role

This is a senior, hands-on job. You’ll be the first person clients deal with and the person who keeps the office running day to day. You’ll report directly to the Principal and work closely with our solicitors.

Key responsibilities

Reception and client service

- Answer and direct all incoming calls, emails and walk-ins in a professional, friendly way

- Greet clients and visitors, and manage meeting rooms and appointment bookings

- Take enquiries from current clients, gather the key details and book initial consultations

CRM and business development support

- Enter and manage all new enquiries in the firm’s CRM

- Follow up potential clients regularly so no lead goes cold

- Track enquiry-to-engagement conversion and report on the pipeline

- Send engagement letters, costs agreements and onboarding documents

Executive assistant to the Principal

- Manage the Principal’s diary, meetings, travel and priorities across legal and business commitments

- Screen calls and correspondence, and draft emails and letters for review

- Handle personal EA tasks as needed, with discretion

- Prepare agendas, take minutes and follow up on action items

Legal secretarial

- Format, proofread and produce correspondence, court documents and agreements

- Open, maintain and close files in the practice management system

- Manage document filing, records, archiving and conflict checks

- Coordinate e-filing, lodgements, couriers and process servers

Trust accounting and bookkeeping

- Process trust account receipts, payments and transfers in line with the Legal Profession Act 2007 (Qld) and the Legal Profession Regulation





- Do monthly trust account reconciliations and help prepare for the annual external trust account examination

- Do bookkeeping for the office account, including accounts payable and receivable, invoicing and debt follow-up

- Do Xero bank reconciliations and coding, and help prepare BAS and end-of-month reporting

- Work with the firm’s external accountant

Office management

- Run the office day to day: supplies, equipment, IT liaison, vendors and contractors

- Support the onboarding of new staff and keep office procedures and templates up to date

- Monitor deadlines, key dates and compliance reminders for the firm

- Find and carry out ways to make admin run more efficiently

About you

Essential

- At least 2 years’ experience in a legal receptionist, legal secretary or EA role, ideally in a law firm

- Proven trust accounting experience (Queensland trust accounting rules strongly preferred)

- Strong Xero skills, including reconciliations and general bookkeeping

- Experience using a CRM to manage and follow up leads

- Excellent written and spoken communication, and a professional phone manner

- Highly organised, able to juggle competing priorities and work independently

- Absolute discretion with confidential client and personal information

Desirable

- Experience with legal practice management software such as Smokeball

- Experience in commercial, franchising or property law

- A certificate or diploma in legal services, bookkeeping or business administration

- Experience supporting a principal with business interests outside the firm

What we offer

- A competitive salary based on experience

- A senior role with real ownership and direct access to the Principal

- A supportive, practical team environment

- Brisbane City Office location

How to apply

Send your resume and a short cover letter explaining why you’re a fit for this role to ••••@pzlawyers.com.au. Please mention your relevant experience in executive assistant roles, trust accounting and Xero in your cover letter. Only shortlisted candidates will be contacted.

📌 Executive Assistant / Legal Receptionist & Office Manager (Brisbane)
🏢 Pennisi Zia Lawyers
📍 Brisbane