Nexus Vascular Imaging is seeking an experienced and motivated Medical Receptionist / Administrator to join our team on a full-time basis.
The successful applicant will be responsible for providing high-quality administrative and reception support across our vascular imaging services, ensuring the efficient operation of our clinics and the delivery of a professional and positive patient experience.
Who We Are
Nexus Vascular Imaging is a specialist vascular ultrasound provider delivering diagnostic imaging services to support the assessment, diagnosis and management of vascular conditions.
Working in collaboration with vascular specialists, referring practitioners and other healthcare professionals, we are committed to providing high-quality diagnostic services and an exceptional standard of patient care.
Our team operates across multiple locations, providing accessible and specialised vascular ultrasound services to patients throughout Melbourne.
Our experienced team is committed to delivering outstanding clinical care with compassion, professionalism and respect. We believe our people are our greatest asset and foster a collaborative, supportive workplace where excellence is recognised and professional development is encouraged.
About the Role
This is a full-time, roving position across three locations, requiring flexibility to be rostered at:
- Wantirna: Knox Private Hospital
- Heidelberg: Warringal Private Hospital
- Sandringham: Nexus Vascular Imaging
Note: The successful applicant would be rostered at one of these locations for each day.
Key Responsibilities
- Providing front-of-house reception and administrative support.
- Welcoming patients and managing patient enquiries.
- Answering incoming telephone calls and directing enquiries appropriately.
- Managing appointment bookings and scheduling.
- Processing referrals and maintaining accurate patient records.
- Medicare billing, claiming and processing patient payments.
- Liaising with referring practitioners, medical specialists, sonographers and hospital personnel.
- Managing incoming and outgoing correspondence.
- Ensuring administrative processes are completed accurately and efficiently.
- Providing general administrative support to the clinical team.
Skills and Experience
The ideal candidate will demonstrate:
- Previous experience in medical reception or medical administration.
- Knowledge of medical terminology and healthcare administration processes.
- Experience with medical billing and Medicare claiming.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- The ability to manage competing priorities in a busy setting.
- A professional telephone manner and confident patient communication skills.
- The ability to work independently and as part of a team.
- A high level of discretion and understanding of patient confidentiality.
- Flexibility to work across multiple clinic locations.
- A current driver’s licence and reliable transport are essential for this roving position.
What We Offer
- Full-time employment within an established specialist vascular ultrasound practice.
- A professional and supportive working environment.
- The opportunity to work alongside an experienced team of healthcare professionals.
- A varied role across three clinical locations.
Salary: A competitive remuneration package will be negotiated with the successful applicant, commensurate with their skills, qualifications and relevant experience.
Applications
If you are an experienced receptionist/administrator who is passionate about providing exceptional patient care and enjoys working in a specialist medical environment, we would love to hear from you.
Please submit your resume and cover letter outlining your relevant experience and suitability for the position.