The Company:

27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.

The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.

Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco Uniforms, we are of a size that enables us to keep connected with our customers, big and small, and offer them the flexibility they require. We take pride in looking after each of our employees and all working together to deliver Customer Service Excellence for our customers, at all times.

A company with branches throughout Australia, Fresh & Clean is a mature, stable and successful business with dependable support systems throughout the organisation and an ingrained culture of safety and continuous improvement.

We're currently hiring for multiple routes, with coverage areas including Browns Plains through to Springwood. Our branch is located in Salisbury, and you'll only need to attend every other day for restocking supplies, waste disposal, and face-to-face check-ins with the Service team.

Why You Should Join Us:

- Permanent full-time and casual roles available - job security and flexibility working for a market leading company, Internationally recognised and national footprint.

- With an outstanding market reputation, a significant market share, and a comprehensive product portfolio,



we stand as a formidable presence in textile cleaning industry.

- Opportunities for Growth: Join a winning team that values your growth. Benefit from on-the-job training and ample opportunities to develop your skills in an organisation filled with success stories.

- Inclusive Company Culture: Experience a great company culture with a friendly and supportive environment. We believe in inclusivity and foster a workplace where everyone feels valued. Come be a part of a team that's more than just colleagues.

- Experienced and Supportive Management: Work under the guidance of experienced and supportive managers who genuinely care about your success.

About the Role:

Reporting to the Service Transport Manager, you’ll be the go-to connector between our customers, Service Technicians, Branch Operations and Customer Care. When something urgent pops up, you’re the one who makes it happen, and makes sure it’s done right the first time.

A day in the life

· Jump on urgent, ad hoc and off-cycle service requests, plan and prioritise them, and see them through to completion.

· Keep Service Supervisors and Technicians in the loop so urgent jobs get the priority they deserve.

· Be the fast, friendly voice that customers, Sales and Customer Care can count on for service enquiries.

· Turn data into insight with service reports, proof of service and DIFOT reporting.

· Win customers back: when someone wants to reduce or cancel a service, find a solution that keeps them with us.





· Spot opportunities to grow by recommending Fresh & Clean products and services that genuinely fit customer needs.

· Keep our systems sharp and accurate, including Abel, Route Book and Mitti.

· Lend a hand with branch projects, reporting and sustainability initiatives.

What you’ll bring

· Experience in a service coordination, scheduling, customer service or administration role.

· A can-do, customer-first attitude and a knack for finding win/win solutions.

· Great communication skills: warm on the phone and transparent in writing.

· The ability to stay calm and juggle competing priorities without missing a detail.

· Confidence with Microsoft Office, especially Excel.

· Comfort working independently as well as part of a team.

If this position sounds like the right opportunity for you then click the 'Apply for this job' button to submit your application. We look forward to receiving your application.

As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening that involves drug and alcohol testing. Proof of Your Right to Live and Work in Australia must be presented at interview stage.

Fresh & Clean is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.

Agencies please note: Fresh & Clean is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Fresh & Clean via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Fresh & Clean. No fee will be paid in the event the candidate is hired by Fresh & Clean as a result of the referral or through other means.

📌 Service Coordinator (Salisbury)
🏢 Alsco Uniforms
📍 Salisbury