FinXL IT Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across financial services, telecommunications, government, and enterprise sectors.
We are seeking an experienced Avaya Engineer / Contact Centre Engineer to support a key customer engagement based in Canberra. This role focuses primarily on Business-As-Usual (BAU) operational support, delivering high-level Level 2 and Level 3 support across the enterprise Avaya telephony and contact centre footprint. You will be responsible for maintaining platform stability, resolving complex technical incidents,
and ensuring seamless day-to-day voice operations.
Key Requirements
- Demonstrated experience as an Avaya Engineer or Contact Centre Engineer in an enterprise workplace.
- Hands on Level 2 and Level 3 support across the Avaya suite.
- Strong background in operational BAU support, telephony incident resolution and voice network adminstration.
- Excellent communication skills
Please note only candidates with an Active NV1 Security Clearance will be considered for this role.
If this opportunity sounds like a challenge you have been looking for please apply online today. (M12)
📌 Avaya Engineer (Canberra)
🏢 FinXL IT Professional Services
📍 Canberra
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