A welcoming community space can help people feel connected, informed and supported. As Program Support Officer, you’ll help bring Meli’s Community Hubs to life, creating positive experiences for everyone who walks through the door.

Based across Poa Banyul and Yirrama Community Hubs, you’ll help create inclusive, accessible spaces where community members can connect, participate and find the services and information they need. Through thoughtful coordination, warm customer service and practical operational support, you’ll ensure the hubs remain welcoming, organised and ready for community activities, programs and events. Working alongside colleagues, hirers, suppliers and community partners, you’ll contribute to Meli’s purpose of supporting people and strengthening communities.

As a Program Support Officer, you will:

- Create a welcoming and inclusive experience for hub visitors and community members.
- Coordinate bookings, spaces and facilities so community activities run smoothly.
- Build positive relationships with hirers, suppliers and internal and external partners.
- Strengthen hub participation through accurate information, engaging promotions and reliable operational support.

Position Details

We have several ongoing opportunities available, with a range of roster options:

- 0.4 FTE | Monday and Tuesday
- 0.4 FTE | Thursday and Friday
- 0.8 FTE | Monday, Tuesday, Thursday and Friday
- 0.6 FTE | Monday to Wednesday
- 0.6 FTE | Wednesday to Friday

Applicants are encouraged to consider the roster option that best suits their availability.

- $80,186 (pro-rata) p/a + Super + Salary Packaging

What We’re Looking For





We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have:

- Relevant qualification in administration or similar discipline
- Strong coordination and organisational skills as it relates to community hub facilitation.
- Strong engagement, communication, and conflict resolution skills across a diverse range of stakeholders

Why Work with Us?

At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:

- Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
- Career Growth: Access ongoing Learning & Development opportunities and transparent pathways for progression.
- Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
- Work-Life Balance: Benefit from flexible ways of working.
- Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
- Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.





How to Apply

We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm, Sunday 22nd November 2026

For more information about the position please contact Jacqueline Price, Team Leader Community Hubs on 03 5226 8***

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or harm of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of children and young people in our care. All employment with Meli is subject to reference checks, a satisfactory national (and international where relevant) police check, VIT Check (where applicable) and a current Working with Children Check prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview. If you require adjustments to the recruitment process, please email us at ***********@meli.org.au to discuss how we can best support you.

Take the Next Step

If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.

📌 Program Support Officer - Community Hubs (Mount Duneed)
🏢 Meli
📍 Mount Duneed