Reporting to the Service Transport Manager, the Service Coordinator is a key role in delivering service excellence to our customers and internal teams across the branch.

The Service Coordinator has no direct reports, they act as a conduit between the customers, Service Technicians, the branch Operations and Customer Care teams to deliver on service operational requirements in the Fresh & Clean branch.

The key accountabilities of the role are, but not limited to:

· Plan, manage and record all ad hoc, off cycle and urgent services that fall outside of standard Abel routing framework

· Communicate urgent and critical servicing with Service Supervisors and Service Technicians to ensure priority is given and job completion accuracy

· Prepare proof of service and DIFOT reporting for branch and customers as required

· Timely response and resolution to service enquiries from customers, Sales teams and Customer Care





· Oversee all low value customer losses with a robust retention focus

· Support the branch in delivering on operational tasks

Thank you for your interest in ALSCO PTY LIMITED. Our records indicate that you have already submitted an application for employment. Should your prior experience match our business needs, you will be contacted by a representative of our company.The goal of the questions that you have just answered is to help determine if this opportunity would be a good match for you and our company. At this time your qualifications do not match any of our positions. Your application will remain active for 30 days. Please do not reapply during this time period, as your application will register in the system as "Already Applied". Thank you for your interest in employment with us.

📌 F&C Service Coordinator (Salisbury)
🏢 Alsco
📍 Salisbury