Ibis is seeking a Reservations Agent in Australia to create an exceptional guest experience by handling bookings, inquiries, and recommendations. You will play a key role in delivering accurate information, ensuring guest satisfaction, and collaborating with front office and sales teams to maximise occupancy and revenue.
Ideal candidates will have hospitality reservations or customer service experience, robust communication skills, and familiarity with PMS systems; Opera Cloud familiarity is a
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📌 Guest Experience & Reservations Specialist (Western Australia)
🏢 IBIS
📍 Western Australia
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