Seasonal Casual Beauty Advisor – Warringah Mall, Sydney

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.

- Deliver exceptional customer service, building lasting relationships to drive customer loyalty and upselling opportunities.
- Be responsible for achieving personal targets and KPIs.
- Provide regular product updates to keep the staff informed and engaged, ensuring continuous brand visibility and sales support.
- Apply coaching feedback and receive constructive input professionally.
- Support the team in meeting visual merchandising standards.
- Ensure the proper maintenance of the workspace on a daily and weekly basis, including restocking, managing testers, monitoring stock levels and reporting out-of-stock products, and working with Sephora IC team to report any discrepancies with physical on hand stock vs system.
- Maintain strong communication with in-store teams to foster synergy and a collaborative work environment.
- Adhere to the ABH dress code while continuously evolving looks to reflect current trends.
- Meet deadlines by ensuring accurate daily reporting, including but not limited to sales performance, customer insights, competitors information and stock updates.
- Availability required on peak selling days, to start, Thurs – Saturday, including some Sundays and late night trade with full availability required for key Sephora sale periods, including but not limited to Beauty Pass Sales, Black Friday Sales, Winter Frenzy & Afterpay Sale.

- Previous retail experience is preferred.
- Strong interpersonal and communication skills with a particular focus on building rapport with customers.




- A team player and be open to receiving daily coaching / feedback from your Store and Assistant Manager.
- A genuine passion for beauty and the retail industry.
- Confident in reaching store targets and sales.
- An active contributor to our joyful collective by being an agile, tenacious and optimistic team member.
- The ideal candidate will have availability Monday through to Sunday.
- 3-5 years of experience in cosmetic retail sales, preferably in a fast paced environment.
- Proven ability to deliver exceptional customer service and build trust-based relationships with clients.
- Track record of overachieving personal sales targets (KPIs).
- Ability to work collaboratively and build positive and effective business relationships with leadership and colleagues.
- Excellent communication skills and strong in-store customer relationship management.
- Strong organizational skills and attention to detail in meeting deadlines and completing administrative tasks (reporting, feedback, stock monitoring).
- Upholding a positive, and professional presence at all times.
- Self‑motivated, confident and goal oriented.
- Majority of time is spent in-store, with the exception of team meetings or 1‑on‑1 meetings with direct managers which can be taken from an outside store environment.




- Comfortable working in a Sephora environment.
- Submitting all administrative requirements on time, including weekly feedback and submission of timesheets.

At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities. The Body Shop is also committed to providing access, equal chance, and reasonable accommodations for individuals with disabilities in employment, its services, programs and activities.

- Working for an Iconic Globally recognized beauty brand.
- Thorough induction and immersive training to set you up for success from day one.
- Specialist Anastasia Beverly Hills training, including Golden Ratio (brow) and Makeup artistry skills.
- The opportunity to grow your artistry and retail career with Anastasia Beverly Hills.
- Supportive leadership team.
- Competitive Salary.
- Gifted products throughout the year.
- Competitive remuneration and benefits package.

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📌 Seasonal Casual Beauty Advisor - Warringah Mall (Sydney)
🏢 The Body Shop Australia
📍 Sydney