Chemist Warehouse is seeking a Customer Service Systems Analyst to optimise customer service platforms, including chatbot and self-service tools, ensuring reliability and alignment with business needs.
You will work with stakeholders to analyse system performance, drive automation, and improve the overall customer journey, with emphasis on data-driven improvements and seamless multi-channel support.
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📌 Customer Experience Systems Analyst: AI & Chatbot Focus (Melbourne)
🏢 Chemist Warehouse
📍 Melbourne
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