Perpetual Limited, a leading asset management company, seeks a Senior Service Operations Analyst to lead IT service management across a complex tech workplace. You will drive incident, problem and change activities, using service insights to improve performance and resilience.
You will operate ITSM practices, develop dashboards, and collaborate with technology teams, business units and external partners, ensuring knowledge management and self-service maturity.
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📌 Senior Service Operations Analyst — ITIL & Incident Lead (Sydney)
🏢 Perpetual
📍 Sydney
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