Salary: £44,046 plus car allowance (pending pay award)

What you’ll be doing:

- - Lead and manage operational teams, administrative staff and contractors to deliver high-quality responsive repairs and maintenance services.
- - Manage day-to-day operational activities, ensuring works are completed safely, efficiently and in line with contractual requirements and performance targets.
- - Oversee financial performance, including monitoring budgets, controlling costs and ensuring value for money across contracts and projects.
- - Plan, organise and forecast workloads to ensure operational priorities and customer expectations are achieved.
- - Drive a performance-focused culture, ensuring high standards of customer care, quality and service delivery.
- - Monitor contract performance and implement service improvements to enhance efficiency and operational outcomes.
- - Manage subcontractors, ensuring work is delivered to agreed standards, timescales and compliance requirements.
- - Lead, motivate and develop staff through coaching, training and effective performance management.
- - Support workforce planning, attendance management and employee relations activity in line with policies and procedures.
- - Ensure all health & safety requirements, statutory obligations and compliance standards are met across all operations.
- - Investigate customer complaints, identify solutions and ensure issues are resolved professionally and effectively.
- - Use IT systems and operational technology to support service delivery, reporting and performance monitoring.
- - Work collaboratively with clients, stakeholders and internal teams to support business growth and continuous improvement.
- - Participate in out-of-hours rotas where required to support operational service delivery.




- - Deputise for the Contract Manager where required.

What we’re looking for:

- - ONC / NVQ Level 3 in a construction-related discipline.
- - SMSTS, IOSH or equivalent Health & Safety qualification.
- - Valid CSCS card.
- - Full UK driving licence.
- - Minimum 2 years’ experience within a management or supervisory role.
- - Solid knowledge of construction, repairs and maintenance operations.
- - Experience managing operational teams and contractors within a fast-paced environment.
- - Understanding of maintenance contractual requirements and performance management.
- - Strong financial awareness and experience managing operational budgets.
- - Experience implementing service improvements and new initiatives.
- - Excellent communication, leadership and people management skills.
- - Strong organisational skills with the ability to manage changing priorities and operational demands.
- - Ability to build effective relationships with customers, colleagues, contractors and stakeholders.
- - Commitment to health & safety, equality, customer service and continuous improvement.

Interview Process:

Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge, and skills required for the role.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

- - Right to work verification
- - Qualification certificate check (where applicable)
- - DBS check (if required for the role)
- - Completion of all new starter documentation including signed terms and conditions

Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.

£62,481 plus car allowance (pending pay award)

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📌 Team Manager - Planned Projects (Liverpool)
🏢 Torus Group
📍 Liverpool