Sustain Recruit is seeking a Dispute Case Manager for a leading Australian superannuation fund. You will own a portfolio of complex member complaints and disputes, guiding cases from initial assessment to resolution with professionalism, empathy and sound judgement.
You will liaise with internal stakeholders, insurers and service providers, prepare transparent written responses, manage escalations and identify trends to improve the member experience.
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📌 Permanent Flexible Dispute Case Manager - Impactful Role (Melbourne)
🏢 Sustain Recruit
📍 Melbourne
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