Michael Page is seeking a Jira Service Management Specialist to own and shape the JSM platform in a Melbourne-based retail setting. You will act as the primary administrator and partner with service desk, infrastructure, DevOps and business teams to deliver improvements.
Responsibilities include configuring workflows, automations, SLAs, forms and queues; building reporting dashboards and insights; governing documentation and user training; and leading ITSM enhancement initiatives across
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📌 Jira Service Management Lead & Platform Owner (Melbourne)
🏢 Michael Page
📍 Melbourne
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